# General Wi-Fi **URL:** https://community.oscium.com/c/general-wifi/13.md [Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md) --- ## [Top 3 Causes of Slow WiFi](https://community.oscium.com/t/top-3-causes-of-slow-wifi/221)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 2\ **Last updated:** [July 6, 2023, 11:42am UTC](https://community.oscium.com/t/top-3-causes-of-slow-wifi/221 "2023-07-06T11:42:07Z")
One of the most common questions in the world of WiFi is, “Why is my WiFi slow?” This article is intended for anyone who runs a WiFi network, and especially non-IT-experts, to really help troubleshoot this questi… --- ## [About the General Wi-Fi category](https://community.oscium.com/t/about-the-general-wi-fi-category/219)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 0
General WiFi threads, tutorials, and best-practices. --- ## [Hidden Network - None Created](https://community.oscium.com/t/hidden-network-none-created/4797)
**Author:** [@seh2000](https://community.oscium.com/u/seh2000)\ **Replies:** 2\ **Last updated:** [December 17, 2025, 5:25pm UTC](https://community.oscium.com/t/hidden-network-none-created/4797 "2025-12-17T17:25:08Z")
Hi, New user of inSSIDer v5.5.0.0 as such please bear with me. I am running a Home/Business LAN/WLAN network using mainly devices from UniFi (Ubiquiti). Wireless service is provided by two UniFi U6-Mesh devices. I don… --- ## [Inssider - no wifi adaptor](https://community.oscium.com/t/inssider-no-wifi-adaptor/4459)
**Author:** [@gclightage](https://community.oscium.com/u/gclightage)\ **Replies:** 10\ **Last updated:** [August 4, 2025, 8:54am UTC](https://community.oscium.com/t/inssider-no-wifi-adaptor/4459 "2025-08-04T08:54:12Z")
Installed Inssider 5.5.0 on windows 11 - when run for the first time it continues to try to initialize but has an error saying “no wifi adaptor”, although I am using the wifi to download it in the first place and again n… --- ## [Hack systems wifi analysis](https://community.oscium.com/t/hack-systems-wifi-analysis/4738)
**Author:** [@cmwenda478](https://community.oscium.com/u/cmwenda478)\ **Replies:** 0\ **Last updated:** [June 6, 2025, 2:14pm UTC](https://community.oscium.com/t/hack-systems-wifi-analysis/4738 "2025-06-06T14:14:45Z")
use metageek for wifi analysis --- ## [How I used inSSIDer & Wi-Spy Air to find hidden, Open networks in my home](https://community.oscium.com/t/how-i-used-inssider-wi-spy-air-to-find-hidden-open-networks-in-my-home/1150)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 2\ **Last updated:** [March 25, 2025, 8:57pm UTC](https://community.oscium.com/t/how-i-used-inssider-wi-spy-air-to-find-hidden-open-networks-in-my-home/1150 "2025-03-25T20:57:38Z")
The Two Hidden Networks A few days ago, I decided to take complete control of my network and alias all my devices in inSSIDer so that I could monitor device utilization. To my surprise, I found two networks eerily close … --- ## [Signal Strenght Too Good](https://community.oscium.com/t/signal-strenght-too-good/1794)
**Author:** [@eandjrich](https://community.oscium.com/u/eandjrich)\ **Replies:** 10\ **Last updated:** [March 21, 2025, 10:09pm UTC](https://community.oscium.com/t/signal-strenght-too-good/1794 "2025-03-21T22:09:36Z")
Just read the Metageek article “Understanding WiFi Signal Strength” here: https://www.metageek.com/training/resources/wifi-signal-strength-basics.html. Clearly stated is that 30 dBm is the maximum limit. Attempting to … --- ## [New to Wi-Fi surveys](https://community.oscium.com/t/new-to-wi-fi-surveys/3403)
**Author:** [@itservices](https://community.oscium.com/u/itservices)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 2:13pm UTC](https://community.oscium.com/t/new-to-wi-fi-surveys/3403 "2025-03-10T14:13:16Z")
I have created a heat map, when I go to include it in a report it is not showing. It shows in the other view? --- ## [Security Mismatch](https://community.oscium.com/t/security-mismatch/226)
**Author:** [@ryan](https://community.oscium.com/u/ryan)\ **Replies:** 8\ **Last updated:** [February 11, 2025, 6:02am UTC](https://community.oscium.com/t/security-mismatch/226 "2025-02-11T06:02:47Z")
This observation is shown when the access points do not all have the same security settings. We recommend configuring ALL access points to use WPA2 Security. --- ## [I wonder if someone can help](https://community.oscium.com/t/i-wonder-if-someone-can-help/3659)
**Author:** [@ian.sargent](https://community.oscium.com/u/ian.sargent)\ **Replies:** 0\ **Last updated:** [September 13, 2024, 6:34pm UTC](https://community.oscium.com/t/i-wonder-if-someone-can-help/3659 "2024-09-13T18:34:09Z")
I am retired and recently had to move into a Nursing Home due to ill health. The Wi-Fi in the nursing home is, in a word, terrible and the IT dept has been less that helpfull and possibly incompetant. I am using inSSID… --- ## [Hidden SSID shows on brocadcast SSID](https://community.oscium.com/t/hidden-ssid-shows-on-brocadcast-ssid/3627)
**Author:** [@et020598](https://community.oscium.com/u/et020598)\ **Replies:** 1\ **Last updated:** [August 29, 2024, 3:08pm UTC](https://community.oscium.com/t/hidden-ssid-shows-on-brocadcast-ssid/3627 "2024-08-29T15:08:56Z")
I created six SSIDs and one broadcast SSID, “Home,” hidden five in two APs, but inSSIDer shows \[HIDDEN\] Home with another MAC. I would like to know why it occurred with a hidden SSID on broadcast one, Do you have any co… --- ## [Troubleshooting Wi-Fi Interference Issues with MetaGeek Tools - Emmanuel Katto Uganda](https://community.oscium.com/t/troubleshooting-wi-fi-interference-issues-with-metageek-tools-emmanuel-katto-uganda/3611)
**Author:** [@emmanuelkatto](https://community.oscium.com/u/emmanuelkatto)\ **Replies:** 1\ **Last updated:** [August 29, 2024, 2:26pm UTC](https://community.oscium.com/t/troubleshooting-wi-fi-interference-issues-with-metageek-tools-emmanuel-katto-uganda/3611 "2024-08-29T14:26:40Z")
Hello MetaGeek Community, I’m Emmanuel Katto and responsible for managing the Wi-Fi networks in a medium-sized office. Recently, we’ve been experiencing intermittent connectivity issues and slow speeds, which I suspect … --- ## [Wifi 6 connection not visible](https://community.oscium.com/t/wifi-6-connection-not-visible/3467)
**Author:** [@rfischer56](https://community.oscium.com/u/rfischer56)\ **Replies:** 2\ **Last updated:** [August 5, 2024, 7:02am UTC](https://community.oscium.com/t/wifi-6-connection-not-visible/3467 "2024-08-05T07:02:15Z")
I have a new Wifi Access Point that can do Wifi 6E (6GHz). My ThinkPad P16s has a Wifi 6E capable Wifi adapter. However inSSIDer is not showing any Wifi 6E connections on the network, just ax. How can I see whether my … --- ## [Configuration Mismatch](https://community.oscium.com/t/configuration-mismatch/235)
**Author:** [@ryan](https://community.oscium.com/u/ryan)\ **Replies:** 46\ **Last updated:** [July 26, 2024, 3:59pm UTC](https://community.oscium.com/t/configuration-mismatch/235 "2024-07-26T15:59:17Z")
To fix this, login to your router configuration utility and see if you can correct the mismatch. More info can be found here: https://www.metageek.com/training/resources/change-wireless-router-settings.html NOTE: Not al… --- ## [Difficultly with inSSider installation](https://community.oscium.com/t/difficultly-with-inssider-installation/3587)
**Author:** [@gettingsb](https://community.oscium.com/u/gettingsb)\ **Replies:** 0\ **Last updated:** [July 13, 2024, 7:40pm UTC](https://community.oscium.com/t/difficultly-with-inssider-installation/3587 "2024-07-13T19:40:54Z")
Hope this is the right sub category if not feel free to move. Hi my credentials for logging in work fine with the website and the forums etc. but when I download inSSider the same credentials don’t work, even when I rese… --- ## [Channel shows two numbers](https://community.oscium.com/t/channel-shows-two-numbers/3460)
**Author:** [@elias.eggel](https://community.oscium.com/u/elias.eggel)\ **Replies:** 0\ **Last updated:** [March 9, 2024, 4:30pm UTC](https://community.oscium.com/t/channel-shows-two-numbers/3460 "2024-03-09T16:30:23Z")
For some radios, it’s showing me “11/9(ac)” as channel information. What does that mean? I configured everything on channel 11 so that number makes sense. However on the graph it looks like it ACTUALLY is on channel 9. … --- ## [Spreading over multiple channels but not mesh?](https://community.oscium.com/t/spreading-over-multiple-channels-but-not-mesh/3408)
**Author:** [@ano.pinoy](https://community.oscium.com/u/ano.pinoy)\ **Replies:** 0\ **Last updated:** [February 2, 2024, 7:49am UTC](https://community.oscium.com/t/spreading-over-multiple-channels-but-not-mesh/3408 "2024-02-02T07:49:53Z")
i understand the use of channels, and off provider wifi for own wifi. what i not understand is why 3 tp-link mesh units use same channel and if im not mistaken the hidden channels (backhaul?) also --- ## [Diffrent mac's showning up](https://community.oscium.com/t/diffrent-macs-showning-up/3323)
**Author:** [@mohamed.hosni](https://community.oscium.com/u/mohamed.hosni)\ **Replies:** 0\ **Last updated:** [November 26, 2023, 10:42am UTC](https://community.oscium.com/t/diffrent-macs-showning-up/3323 "2023-11-26T10:42:44Z")
i am using this softare to ensure that the devices connected are the ones are connected to our network but unfortunattly it is showing another mac addresses what should i do --- ## [Not reading the correct 4x4 W-Fi 6 maximum WR?](https://community.oscium.com/t/not-reading-the-correct-4x4-w-fi-6-maximum-wr/3264)
**Author:** [@clem](https://community.oscium.com/u/clem)\ **Replies:** 1\ **Last updated:** [October 21, 2023, 5:21pm UTC](https://community.oscium.com/t/not-reading-the-correct-4x4-w-fi-6-maximum-wr/3264 "2023-10-21T17:21:11Z")
Hi there, I’ve noticed when monitoring some AP’s which are 4x4 802.11AX that the maximum Wireless Rate is not correct. Wondering if this is an inSSIDer bug or incorrect Beacon packet configuration from the AP? Qualcomm… --- ## [My wifi adapter dissapeared and reinstalling doesnt help](https://community.oscium.com/t/my-wifi-adapter-dissapeared-and-reinstalling-doesnt-help/3255)
**Author:** [@ebiessek](https://community.oscium.com/u/ebiessek)\ **Replies:** 0\ **Last updated:** [October 15, 2023, 6:10pm UTC](https://community.oscium.com/t/my-wifi-adapter-dissapeared-and-reinstalling-doesnt-help/3255 "2023-10-15T18:10:10Z")
My internet has disconnected out of the blue, all of a sudden not a single wifi is recognised by my computer and in network adapters there is no one with wifi. Tried ‘show hidden’ and action \> scan for hardware changes. … --- ## [5GHz shows up in both 5 & 2.4GHz](https://community.oscium.com/t/5ghz-shows-up-in-both-5-2-4ghz/3148)
**Author:** [@pbblackler](https://community.oscium.com/u/pbblackler)\ **Replies:** 0\ **Last updated:** [July 29, 2023, 8:35pm UTC](https://community.oscium.com/t/5ghz-shows-up-in-both-5-2-4ghz/3148 "2023-07-29T20:35:50Z")
I am by no means tech savvy…so I’m kinda in over my head trying to figure out why I have good signal strength on my WiFi yet very poor performance. Step one was to run InSSIDer. Step two get confused. The visual of InSS… --- ## [Can you Use 20/40 BSS Coexsistance in Japan?](https://community.oscium.com/t/can-you-use-20-40-bss-coexsistance-in-japan/2342)
**Author:** [@chris.shuckerow](https://community.oscium.com/u/chris.shuckerow)\ **Replies:** 3\ **Last updated:** [July 20, 2023, 10:53am UTC](https://community.oscium.com/t/can-you-use-20-40-bss-coexsistance-in-japan/2342 "2023-07-20T10:53:32Z")
Trying to find out if it is allowed in Japan to allow on the 2.4G radio the use of 20/40 BSS Coexistence in Japan. I have looked around on the internet but I can’t find anything that it’s allowed or if Japan only allows … --- ## [WIFI Strength Drops](https://community.oscium.com/t/wifi-strength-drops/3102)
**Author:** [@itsjustcache](https://community.oscium.com/u/itsjustcache)\ **Replies:** 1\ **Last updated:** [July 10, 2023, 5:45pm UTC](https://community.oscium.com/t/wifi-strength-drops/3102 "2023-07-10T17:45:50Z")
I am new here… WIFI Signal will only reach up to 1 bedroom. The 2nd bedroom shows the WIFI SSID but will not allow a connection. It just hangs and drops if not connecting at all. The living room and bedroom are ok. They … --- ## [Do you recommend Auto-Channel selection on some routers or APs?](https://community.oscium.com/t/do-you-recommend-auto-channel-selection-on-some-routers-or-aps/780)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 1\ **Last updated:** [June 2, 2023, 2:25pm UTC](https://community.oscium.com/t/do-you-recommend-auto-channel-selection-on-some-routers-or-aps/780 "2023-06-02T14:25:14Z")
Short answer, no. Long answer, I don’t recommend auto-channel selection and most experts in the WiFi industry would agree. Simply put, most APs or routers are not smart enough to really distinguish the best channel at t… --- ## [WPA Security (As Opposed to WPA2 Security)](https://community.oscium.com/t/wpa-security-as-opposed-to-wpa2-security/227)
**Author:** [@ryan](https://community.oscium.com/u/ryan)\ **Replies:** 1\ **Last updated:** [May 25, 2023, 8:23am UTC](https://community.oscium.com/t/wpa-security-as-opposed-to-wpa2-security/227 "2023-05-25T08:23:10Z")
WPA Security was an improvement over WEP security, and it was replaced by WPA2 Security in 2004. WPA Security is vulnerable to some attacks. We recommend using at least WPA2 Security. WPA3 Security was released in 2018, … --- ## [Meraki Roaming using W10 Surface devices](https://community.oscium.com/t/meraki-roaming-using-w10-surface-devices/2911)
**Author:** [@markab77](https://community.oscium.com/u/markab77)\ **Replies:** 1\ **Last updated:** [March 6, 2023, 9:22am UTC](https://community.oscium.com/t/meraki-roaming-using-w10-surface-devices/2911 "2023-03-06T09:22:57Z")
Has anyone had any success changing the the Roaming Aggressiveness on the Intel Wi-Fi on Microsoft Surface devices ? Clients are roaming constantly even when connected to an AP with good signal. --- ## [Access Point name INSSIDER Agent](https://community.oscium.com/t/access-point-name-inssider-agent/1012)
**Author:** [@eg1](https://community.oscium.com/u/eg1)\ **Replies:** 2\ **Last updated:** [February 27, 2023, 4:09pm UTC](https://community.oscium.com/t/access-point-name-inssider-agent/1012 "2023-02-27T16:09:52Z")
Hi, In InSSIder Agent there is a field called AccesPoint. Sometimes I see the MacAdress and sometimes the AccessPoint name. The MacAdress appears with Cisco Meraki AP’s (MR-33) and TP-link AP’s. The accespoint name a… --- ## [Not sure where to start - Wifi Interference](https://community.oscium.com/t/not-sure-where-to-start-wifi-interference/2760)
**Author:** [@tasantoro](https://community.oscium.com/u/tasantoro)\ **Replies:** 7\ **Last updated:** [December 7, 2022, 6:27pm UTC](https://community.oscium.com/t/not-sure-where-to-start-wifi-interference/2760 "2022-12-07T18:27:09Z")
Trying to help out a customer of mine. Customer has facility with 90 wifi board equipped machines that communicate wirelessly with three raspberry PI Gateways (GWs) on 2.4G. GWs are hard wired over ethernet to Allo fib… --- ## [Diagnosing roaming issues (with iOS)](https://community.oscium.com/t/diagnosing-roaming-issues-with-ios/2684)
**Author:** [@rama](https://community.oscium.com/u/rama)\ **Replies:** 3\ **Last updated:** [September 15, 2022, 3:54pm UTC](https://community.oscium.com/t/diagnosing-roaming-issues-with-ios/2684 "2022-09-15T15:54:56Z")
Hello - I have a site with 10 APs in a dense urban location. I was able to have an onsite person do a good survey with an Ekahau Sidekick. There is massive 2.4 interference as suspected. However we were able to get a go… --- ## [Wifi Dead zones Using Wi Spy Air](https://community.oscium.com/t/wifi-dead-zones-using-wi-spy-air/2645)
**Author:** [@april.benitez](https://community.oscium.com/u/april.benitez)\ **Replies:** 2\ **Last updated:** [September 13, 2022, 8:19pm UTC](https://community.oscium.com/t/wifi-dead-zones-using-wi-spy-air/2645 "2022-09-13T20:19:51Z")
When using why spy air, I’m trying to find dead zones on all my floors in the office. What’s the best method for finding dead zones using Wi-Spy? Also how do I force Wi-Spy to show me the AP I’m connected to? I see somet… [Next page](https://community.oscium.com/c/general-wifi/13.md?page=1)