# Oscium Products **URL:** https://community.oscium.com/c/products/7.md?page=3 [Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md) **Page:** 4 --- ## [Wispy DBx after Firmware update: stick incompatible with former Chanalyzer versions](https://community.oscium.com/t/wispy-dbx-after-firmware-update-stick-incompatible-with-former-chanalyzer-versions/2920)
**Author:** [@ckoubek](https://community.oscium.com/u/ckoubek)\ **Replies:** 0\ **Last updated:** [March 8, 2023, 9:09am UTC](https://community.oscium.com/t/wispy-dbx-after-firmware-update-stick-incompatible-with-former-chanalyzer-versions/2920 "2023-03-08T09:09:18Z")
Dear community, I bought a “wispy DBx +chanalyzer” bundle in ~2012, which I barely used during the years, mainly for antenna measurements in FPV flying. Chanalyzer V3.40 worked perfect so far. A couple of days ago I th… --- ## [What happened to Wi-Spy Air?](https://community.oscium.com/t/what-happened-to-wi-spy-air/2878)
**Author:** [@toby.seisler](https://community.oscium.com/u/toby.seisler)\ **Replies:** 5\ **Last updated:** [March 2, 2023, 9:55pm UTC](https://community.oscium.com/t/what-happened-to-wi-spy-air/2878 "2023-03-02T21:55:32Z")
So I have been looking around everywhere for what’s up with Wi-Spy Air. It seems like it has been discontinued based on availability but I don’t see a single article here or anywhere else online. I only ask because wit… --- ## [Wi-Spy 900x Not recognized by Windows 10Pro 64 bit, Wi-Spy 2.4x is recognized in the same USB ports](https://community.oscium.com/t/wi-spy-900x-not-recognized-by-windows-10pro-64-bit-wi-spy-2-4x-is-recognized-in-the-same-usb-ports/2896)
**Author:** [@cliff.kirby](https://community.oscium.com/u/cliff.kirby)\ **Replies:** 0\ **Last updated:** [February 24, 2023, 6:42pm UTC](https://community.oscium.com/t/wi-spy-900x-not-recognized-by-windows-10pro-64-bit-wi-spy-2-4x-is-recognized-in-the-same-usb-ports/2896 "2023-02-24T18:42:20Z")
Wi-Spy 900x Not recognized by Windows 10Pro 64 bit 21H2 corporate to 22H2 personal latest updates as of Feb2023, Wi-Spy 2.4x is recognized in the same USB ports I have a Wi-Spy 900x. Needed it again, so I updated my Met… --- ## [No capture device detected](https://community.oscium.com/t/no-capture-device-detected/2736)
**Author:** [@simon.limkm](https://community.oscium.com/u/simon.limkm)\ **Replies:** 5\ **Last updated:** [February 16, 2023, 12:30pm UTC](https://community.oscium.com/t/no-capture-device-detected/2736 "2023-02-16T12:30:48Z")
Hi I am using both Edimax and TP-link adapters and they are the approved models. My Eye PA is running 2.4.2.7. I had no issues with running Eye PA with both adapters on my existing laptop running Win 10. I got a new la… --- ## [New installation of inSSIDer 5.5.0 not finding any networks](https://community.oscium.com/t/new-installation-of-inssider-5-5-0-not-finding-any-networks/2861)
**Author:** [@mds2u](https://community.oscium.com/u/mds2u)\ **Replies:** 2\ **Last updated:** [February 6, 2023, 7:14pm UTC](https://community.oscium.com/t/new-installation-of-inssider-5-5-0-not-finding-any-networks/2861 "2023-02-06T19:14:53Z")
Just installed the new InSSIDer on my HP running WIN11. I’m running an order version on a WIN10 machine. It starts and shows that it’s scanning, but it’s never getting beyond that. The little message at the bottom cha… --- ## [Metageek Plus subscription](https://community.oscium.com/t/metageek-plus-subscription/2857)
**Author:** [@simon.limkm](https://community.oscium.com/u/simon.limkm)\ **Replies:** 1\ **Last updated:** [January 31, 2023, 11:18pm UTC](https://community.oscium.com/t/metageek-plus-subscription/2857 "2023-01-31T23:18:32Z")
Hi I am login to my account and see under My License, there is MetaGeek Plus subscription (see attached screen capture). However, when I open inSSIDER, it says to upgrade to MetaGeek Plus. inSSIDER version is 5.5.0. Ca… --- ## [Channalyzer on Mac M2 Processor](https://community.oscium.com/t/channalyzer-on-mac-m2-processor/2687)
**Author:** [@TechStreamlined](https://community.oscium.com/u/TechStreamlined)\ **Replies:** 4\ **Last updated:** [January 27, 2023, 10:47pm UTC](https://community.oscium.com/t/channalyzer-on-mac-m2-processor/2687 "2023-01-27T22:47:35Z")
Hi, Ch-analyzers. To run Chanalyer I’ve been using a 2020 MacBook Pro with a Windows virtual-machine inside of Parallels. It’s been great. I purchased a new Mac with an M2 processor. Windows 11 runs great under Paral… --- ## [Understand product comparison / overlap](https://community.oscium.com/t/understand-product-comparison-overlap/2856)
**Author:** [@Teletechnics](https://community.oscium.com/u/Teletechnics)\ **Replies:** 0\ **Last updated:** [January 24, 2023, 11:16am UTC](https://community.oscium.com/t/understand-product-comparison-overlap/2856 "2023-01-24T11:16:55Z")
Hello, With your product list, I am a little confused in how the products overlap. With your latest release of Tonic, it seems to do what inSSIDer does, and a little bit more? Is that right? i.e. would Tonic replace in… --- ## [Inssider Beta MAC fails to start](https://community.oscium.com/t/inssider-beta-mac-fails-to-start/648)
**Author:** [@mgrabow](https://community.oscium.com/u/mgrabow)\ **Replies:** 4\ **Last updated:** [January 24, 2023, 8:12am UTC](https://community.oscium.com/t/inssider-beta-mac-fails-to-start/648 "2023-01-24T08:12:51Z")
Just installed INSSIDER on my Macbook Pro running HIGH SIERRA 10.13.6. It started the first time asking for my email address and password, but they failed to start with the usual “Ignore, Report, try again” prompt from … --- ## [Is Metacare renewal still available?](https://community.oscium.com/t/is-metacare-renewal-still-available/2800)
**Author:** [@simon.limkm](https://community.oscium.com/u/simon.limkm)\ **Replies:** 3\ **Last updated:** [January 14, 2023, 7:41am UTC](https://community.oscium.com/t/is-metacare-renewal-still-available/2800 "2023-01-14T07:41:36Z")
Hi My metacare for Chanalyzer and Eye PA is expiring soon. In respective license page, it says ‘Migrate to Enterprise Suite’. There doesn’t appear to have an option to renew metacare. Is renewal of metacare for both pr… --- ## [Airtime usage in Tonic not matching](https://community.oscium.com/t/airtime-usage-in-tonic-not-matching/2831)
**Author:** [@simon.limkm](https://community.oscium.com/u/simon.limkm)\ **Replies:** 1\ **Last updated:** [January 6, 2023, 10:42pm UTC](https://community.oscium.com/t/airtime-usage-in-tonic-not-matching/2831 "2023-01-06T22:42:33Z")
Hi Happy 2023. My Tonic version is 1.2.0.2. I noticed that when I get to individual client device, the Airtime usage of the chart is not matching the numerical value reported. As seen below, the numerical value of the… --- ## [Need legacy code activation help for chanalyzer 5](https://community.oscium.com/t/need-legacy-code-activation-help-for-chanalyzer-5/2805)
**Author:** [@nakashian](https://community.oscium.com/u/nakashian)\ **Replies:** 0\ **Last updated:** [December 13, 2022, 12:21am UTC](https://community.oscium.com/t/need-legacy-code-activation-help-for-chanalyzer-5/2805 "2022-12-13T00:21:25Z")
I have an old wi\*spy 2.4ghz usb dongle I finally found it today, I purchased it mid 2014, my activation date is 2014-07-01. I followed the links (legacy license keys) and downloaded the last version for my activation … --- ## [Sort Channels by numeric value instead of alphabetically](https://community.oscium.com/t/sort-channels-by-numeric-value-instead-of-alphabetically/2784)
**Author:** [@SpeedyRocketman](https://community.oscium.com/u/SpeedyRocketman)\ **Replies:** 0\ **Last updated:** [November 28, 2022, 3:50pm UTC](https://community.oscium.com/t/sort-channels-by-numeric-value-instead-of-alphabetically/2784 "2022-11-28T15:50:04Z")
I wish there was a way to sort the channels displayed in the Network screen numerically instead of alphabetically. e.g. Channel 11 comes after channel 10 instead of currently after channel 1 --- ## [Error 404 when selecting network](https://community.oscium.com/t/error-404-when-selecting-network/2324)
**Author:** [@lromigh](https://community.oscium.com/u/lromigh)\ **Replies:** 4\ **Last updated:** [November 14, 2022, 10:56am UTC](https://community.oscium.com/t/error-404-when-selecting-network/2324 "2022-11-14T10:56:55Z")
I cannot select the latest Network, but I can select the others. When I select the lastest network in my.metageek.com/snapshots/sites I get a 404 error message Update: It seems to be related to the number of snapshot… --- ## [Signifi - thinks I am on Ethernet when on Wifi](https://community.oscium.com/t/signifi-thinks-i-am-on-ethernet-when-on-wifi/2211)
**Author:** [@user16](https://community.oscium.com/u/user16)\ **Replies:** 6\ **Last updated:** [April 22, 2022, 3:12am UTC](https://community.oscium.com/t/signifi-thinks-i-am-on-ethernet-when-on-wifi/2211 "2022-04-22T03:12:20Z")
I am using Signifi (0.0.9.10). for the first time and cannot use as it thinks I am on ethernet. I don’t even have Ethernet on this machine. My laptop is a Mac Book Pro (13-inch, 2017) using macOS Big Sur Version 11.5.… --- ## [Signifi Agent no more?](https://community.oscium.com/t/signifi-agent-no-more/2667)
**Author:** [@JamesAnderson0926](https://community.oscium.com/u/JamesAnderson0926)\ **Replies:** 3\ **Last updated:** [November 9, 2022, 1:50pm UTC](https://community.oscium.com/t/signifi-agent-no-more/2667 "2022-11-09T13:50:43Z")
I downloaded Signifi Agent a few weeks ago to monitor my bandwidth. Today, I attempted a Scan and was prompted to subscribe only to learn I cannot subscribe. Is there a replacement app I can download? This is strictly … --- ## [Automation of CSV export](https://community.oscium.com/t/automation-of-csv-export/2750)
**Author:** [@ngorman](https://community.oscium.com/u/ngorman)\ **Replies:** 0\ **Last updated:** [November 4, 2022, 3:08pm UTC](https://community.oscium.com/t/automation-of-csv-export/2750 "2022-11-04T15:08:29Z")
Is there a good way to automate/speed-up the exporting of the .wsx capture file into .csv files? --- ## [Metacare expired for chanalyzer](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724)
**Author:** [@vtalpis](https://community.oscium.com/u/vtalpis)\ **Replies:** 2\ **Last updated:** [October 21, 2022, 11:08pm UTC](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724 "2022-10-21T23:08:10Z")
I opened chanalyzer and red warning shows on top Warning Metacare expired but documentation said that I can use chanalyzer if I don’t have metacare but I don’t have access to new update. Ok I want to use the version tha… --- ## [Is metageek still in busines](https://community.oscium.com/t/is-metageek-still-in-busines/2726)
**Author:** [@jerrycudmore](https://community.oscium.com/u/jerrycudmore)\ **Replies:** 1\ **Last updated:** [October 20, 2022, 6:35pm UTC](https://community.oscium.com/t/is-metageek-still-in-busines/2726 "2022-10-20T18:35:03Z")
Can’t get any response. Is 5.5 the latest version? Is it still free if you are registered? --- ## [Wi-Spi Air Viewer continuously crashes](https://community.oscium.com/t/wi-spi-air-viewer-continuously-crashes/2524)
**Author:** [@geordie.klueber](https://community.oscium.com/u/geordie.klueber)\ **Replies:** 8\ **Last updated:** [October 18, 2022, 11:44pm UTC](https://community.oscium.com/t/wi-spi-air-viewer-continuously-crashes/2524 "2022-10-18T23:44:13Z")
I cannot get Air Viewer to work properly. The app only works once after installing it; attempts to start the app afterwards continuously crash immediately after showing the “Connect your Wi-Spy Air” splash screen. I have… --- ## [Jabra headsets using 80 MHz wide channels?](https://community.oscium.com/t/jabra-headsets-using-80-mhz-wide-channels/2720)
**Author:** [@karmait](https://community.oscium.com/u/karmait)\ **Replies:** 1\ **Last updated:** [October 13, 2022, 12:09pm UTC](https://community.oscium.com/t/jabra-headsets-using-80-mhz-wide-channels/2720 "2022-10-13T12:09:31Z")
I was troubleshooting quality issues while being on call with my wireless Jabra Evolve 65 headset. I noticed some energy on the 5GHz band using 80 MHz wide channels on view different frequencies including channels 36-48,… --- ## [Wireless network access remotely](https://community.oscium.com/t/wireless-network-access-remotely/2701)
**Author:** [@raul.duranmedina](https://community.oscium.com/u/raul.duranmedina)\ **Replies:** 0\ **Last updated:** [September 28, 2022, 7:31pm UTC](https://community.oscium.com/t/wireless-network-access-remotely/2701 "2022-09-28T19:31:34Z")
Can we use inSSIDer to access and analyze the wireless network remotely? Thank you --- ## [Tonic and Wi-Spy](https://community.oscium.com/t/tonic-and-wi-spy/2685)
**Author:** [@april.benitez](https://community.oscium.com/u/april.benitez)\ **Replies:** 0\ **Last updated:** [September 14, 2022, 12:49pm UTC](https://community.oscium.com/t/tonic-and-wi-spy/2685 "2022-09-14T12:49:10Z")
When opening tonic and connecting my Wi-Spy , Tonic doesn’t recognize my Wi-Spy. Is there anything that needs to get activated? Are there any guides for Tonic? Thanks --- ## [SnapShots do not show all WiFi AP's](https://community.oscium.com/t/snapshots-do-not-show-all-wifi-aps/2654)
**Author:** [@wifinirvana](https://community.oscium.com/u/wifinirvana)\ **Replies:** 2\ **Last updated:** [September 9, 2022, 12:04pm UTC](https://community.oscium.com/t/snapshots-do-not-show-all-wifi-aps/2654 "2022-09-09T12:04:36Z")
When taking a SnapShot, it only shows 1 of 2 AP’s (each with their own SSID) active on my network. How do I get the inSSIDer tool to show the 2nd WiFi AP which has a strong signal. --- ## [Tonic and legacy Chanalyzer and Eye P.A license](https://community.oscium.com/t/tonic-and-legacy-chanalyzer-and-eye-p-a-license/2655)
**Author:** [@simon.limkm](https://community.oscium.com/u/simon.limkm)\ **Replies:** 1\ **Last updated:** [September 1, 2022, 7:54pm UTC](https://community.oscium.com/t/tonic-and-legacy-chanalyzer-and-eye-p-a-license/2655 "2022-09-01T19:54:08Z")
I own a Chanalyzer and Eye PA on legacy license (license key) and they are still active. If I buy the Enterprise Suite for Tonic (buy, not convert legacy license), it will come with Chanalyzer and Eye PA new license acti… --- ## [Air Viewer Snapshot to a heat map](https://community.oscium.com/t/air-viewer-snapshot-to-a-heat-map/2649)
**Author:** [@Kiwibeak](https://community.oscium.com/u/Kiwibeak)\ **Replies:** 1\ **Last updated:** [August 25, 2022, 8:26pm UTC](https://community.oscium.com/t/air-viewer-snapshot-to-a-heat-map/2649 "2022-08-25T20:26:58Z")
Can I capture snapshots using air viewer + wi-spy air + IOS or android device and import that into something that shows a heat map? --- ## [Metageek product to use with Cisco AP in SE-Connect or Monitor Mode](https://community.oscium.com/t/metageek-product-to-use-with-cisco-ap-in-se-connect-or-monitor-mode/1977)
**Author:** [@jeannedip7](https://community.oscium.com/u/jeannedip7)\ **Replies:** 6\ **Last updated:** [August 5, 2022, 9:39pm UTC](https://community.oscium.com/t/metageek-product-to-use-with-cisco-ap-in-se-connect-or-monitor-mode/1977 "2022-08-05T21:39:11Z")
I have an area of a hospital that we can’t camp out and collect data. I’d like to take advantage of a Cisco AP in either SE-Connect mode or Monitor mode to gather RF analysis and potential source of interferers/spiking c… --- ## [Wi-Spy Air and 6GHz band analysis](https://community.oscium.com/t/wi-spy-air-and-6ghz-band-analysis/2529)
**Author:** [@augustin7725](https://community.oscium.com/u/augustin7725)\ **Replies:** 1\ **Last updated:** [July 1, 2022, 11:29am UTC](https://community.oscium.com/t/wi-spy-air-and-6ghz-band-analysis/2529 "2022-07-01T11:29:23Z")
I’m considering the Wi-Spy Air spectrum analyzer and wanted to find out if this device is capable of receiving the Wi-Fi 6E band (5.925 ~ 7.125 GHz). If not, is there a plan for an updated device? thanks, Augustin --- ## [Wi-Spy Air on Windows?](https://community.oscium.com/t/wi-spy-air-on-windows/2578)
**Author:** [@greg](https://community.oscium.com/u/greg)\ **Replies:** 0\ **Last updated:** [June 27, 2022, 10:02pm UTC](https://community.oscium.com/t/wi-spy-air-on-windows/2578 "2022-06-27T22:02:13Z")
Any chance we can get the WiSpy Airs to work with inSSIDer? I ask because the Air Viewer utility for iOS just crashes after first use. --- ## [Extreme Networks XCC pcap not opening in EyePA](https://community.oscium.com/t/extreme-networks-xcc-pcap-not-opening-in-eyepa/2573)
**Author:** [@eduroam](https://community.oscium.com/u/eduroam)\ **Replies:** 0\ **Last updated:** [June 20, 2022, 1:56pm UTC](https://community.oscium.com/t/extreme-networks-xcc-pcap-not-opening-in-eyepa/2573 "2022-06-20T13:56:16Z")
I have some pcaps done with an XCC Extreme Campus Controller on an AP410C which I can open in Wireshark just fine, but not in EyePA. Capture location on the AP (as seen in the wireless controller) is Wireless, Radio2 (5… [Previous page](https://community.oscium.com/c/products/7.md?page=2) [Next page](https://community.oscium.com/c/products/7.md?page=4)