# Chanalyzer **URL:** https://community.oscium.com/c/products/chanalyzer/9.md [Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md) --- ## [About the Chanalyzer category](https://community.oscium.com/t/about-the-chanalyzer-category/132)
**Author:** [@ryan](https://community.oscium.com/u/ryan)\ **Replies:** 0
--- ## [CSV Data from Network Graph](https://community.oscium.com/t/csv-data-from-network-graph/2196)
**Author:** [@szig](https://community.oscium.com/u/szig)\ **Replies:** 4\ **Last updated:** [February 26, 2025, 3:24pm UTC](https://community.oscium.com/t/csv-data-from-network-graph/2196 "2025-02-26T15:24:44Z")
I am interested to know signal strength over time for several of my Networks. I select the Networks I want to graph in “Networks Table” tab, then move to “Networks Graph”, where I see this beautiful output (attached imag… --- ## [How many pcap 802.11ax adapters can run at once?](https://community.oscium.com/t/how-many-pcap-802-11ax-adapters-can-run-at-once/3444)
**Author:** [@zdenek.bures](https://community.oscium.com/u/zdenek.bures)\ **Replies:** 11\ **Last updated:** [January 2, 2025, 2:50pm UTC](https://community.oscium.com/t/how-many-pcap-802-11ax-adapters-can-run-at-once/3444 "2025-01-02T14:50:48Z")
Hi, please, do you know which 802.11ax pcap adapters are suitable for Chanalyzer 6? I have bought an ASUS USB-AX56 as recommended on the Metageek site, but if I use three pieces at once they keep disconnecting. Support … --- ## [Chanalyzer "no packets from capture devices"](https://community.oscium.com/t/chanalyzer-no-packets-from-capture-devices/4437)
**Author:** [@martin.haneke](https://community.oscium.com/u/martin.haneke)\ **Replies:** 1\ **Last updated:** [October 18, 2024, 6:59am UTC](https://community.oscium.com/t/chanalyzer-no-packets-from-capture-devices/4437 "2024-10-18T06:59:05Z")
Hello, I licensed Chanalyzer for a year, after it changed from Tonic to Chanalyzer. But it seems to lack official support, which is annoying. Thus I post my problems here in the community. I run preinstalled Windows 11… --- ## [Channels empty in Chanalyzer 6 with Edimax EW-7833UAC adapter](https://community.oscium.com/t/channels-empty-in-chanalyzer-6-with-edimax-ew-7833uac-adapter/3594)
**Author:** [@robertino.predelli](https://community.oscium.com/u/robertino.predelli)\ **Replies:** 1\ **Last updated:** [September 4, 2024, 7:27am UTC](https://community.oscium.com/t/channels-empty-in-chanalyzer-6-with-edimax-ew-7833uac-adapter/3594 "2024-09-04T07:27:28Z")
I’ve bought the recommended adapter mentioned above to be used with Chanalyzer 6 (6.1.1.1), but the left area below channel is completely empty. Any suggestions? --- ## [Error message: License service currently unavailable](https://community.oscium.com/t/error-message-license-service-currently-unavailable/2484)
**Author:** [@yoan.sylvestre](https://community.oscium.com/u/yoan.sylvestre)\ **Replies:** 8\ **Last updated:** [August 30, 2024, 6:46pm UTC](https://community.oscium.com/t/error-message-license-service-currently-unavailable/2484 "2024-08-30T18:46:27Z")
Hi! I have a massive issue with all my license key (approx 260) When we change a laptop for a new one and we use the same key and same software version, we get an error message : License service currently unavailable. … --- ## [Chanalyzer 6 is showing wrong data rate](https://community.oscium.com/t/chanalyzer-6-is-showing-wrong-data-rate/3608)
**Author:** [@tobias.meyer](https://community.oscium.com/u/tobias.meyer)\ **Replies:** 4\ **Last updated:** [August 29, 2024, 4:25am UTC](https://community.oscium.com/t/chanalyzer-6-is-showing-wrong-data-rate/3608 "2024-08-29T04:25:39Z")
I am analysing traces with chanalyzer6 to measure the airtime of the clients, retries, and more. It came to my notice, that the client Tx rate was always shown as 1MBit/s while the Rx rate matches the access point rates… --- ## [When runnig Chanalyzer on the network, can it cause client retries?](https://community.oscium.com/t/when-runnig-chanalyzer-on-the-network-can-it-cause-client-retries/3567)
**Author:** [@aadler](https://community.oscium.com/u/aadler)\ **Replies:** 0\ **Last updated:** [July 1, 2024, 11:33pm UTC](https://community.oscium.com/t/when-runnig-chanalyzer-on-the-network-can-it-cause-client-retries/3567 "2024-07-01T23:33:15Z")
When running Chanalyzer on the network, can it cause client retries? I noticed a very high recount on many devices. Does running Chanalyzer cause retires? If not what causes a device to keep retrying and not connectin… --- ## [Chanalyzer & Wi-Spy DBx and 6GHz](https://community.oscium.com/t/chanalyzer-wi-spy-dbx-and-6ghz/1699)
**Author:** [@geek.dad](https://community.oscium.com/u/geek.dad)\ **Replies:** 5\ **Last updated:** [March 28, 2024, 10:59pm UTC](https://community.oscium.com/t/chanalyzer-wi-spy-dbx-and-6ghz/1699 "2024-03-28T22:59:18Z")
What are Metageek’s plans for supporting the expanded 6GHz band on Chanalyzer and Wi-Spy DBx? Will it be a firmware upgrade on the Wi-Spy or a new dongle? --- ## [Out of Memory Exception while on the Channels or Network page](https://community.oscium.com/t/out-of-memory-exception-while-on-the-channels-or-network-page/3447)
**Author:** [@m.brown](https://community.oscium.com/u/m.brown)\ **Replies:** 2\ **Last updated:** [March 22, 2024, 3:29pm UTC](https://community.oscium.com/t/out-of-memory-exception-while-on-the-channels-or-network-page/3447 "2024-03-22T15:29:59Z")
Hi - as the title states, I’m getting an out of memory exception when on the Channels or Network page while on a live capture. The application shuts down unexpectedly. My setup is the latest version of Chanelyser, 2 x E… --- ## [Chanalyzer crashes on 4K display after a few minutes](https://community.oscium.com/t/chanalyzer-crashes-on-4k-display-after-a-few-minutes/3462)
**Author:** [@max.larin](https://community.oscium.com/u/max.larin)\ **Replies:** 0\ **Last updated:** [March 11, 2024, 1:44pm UTC](https://community.oscium.com/t/chanalyzer-crashes-on-4k-display-after-a-few-minutes/3462 "2024-03-11T13:44:51Z")
Hi there, Tested on HP and Lenovo laptops and Z960+Nvidia desktop - the app crashes in a few minutes when displaying Networks or Channels tab when screen resolution is 4K. Same hardware setups but resolution reduced to… --- ## [802.11k and 802.11v not reported?](https://community.oscium.com/t/802-11k-and-802-11v-not-reported/3420)
**Author:** [@zdenek.bures](https://community.oscium.com/u/zdenek.bures)\ **Replies:** 1\ **Last updated:** [February 27, 2024, 7:35am UTC](https://community.oscium.com/t/802-11k-and-802-11v-not-reported/3420 "2024-02-27T07:35:05Z")
Hi, On the Client Details / Capabilities page in Chanalyzer 6, it tells me that the client does not support 802.11k and 802.11v roaming protocols, but I have a device that should support these protocols (Zebra enterpris… --- ## [What is the difference between Chanalyzer 6 vs inSSIDer](https://community.oscium.com/t/what-is-the-difference-between-chanalyzer-6-vs-inssider/3419)
**Author:** [@hasan.uzun](https://community.oscium.com/u/hasan.uzun)\ **Replies:** 0\ **Last updated:** [February 8, 2024, 8:17pm UTC](https://community.oscium.com/t/what-is-the-difference-between-chanalyzer-6-vs-inssider/3419 "2024-02-08T20:17:45Z")
Hello all, Looking for neighboring AP’s and channel congestion which app is better suitable Chanalyzer 6 or inSSiDer? With Chanalyzer 6 license I am able to see neighboring number of AP’s and per channel congestions, … --- ## [2.4 GHz Frequency Offset on Chanalyzer 6](https://community.oscium.com/t/2-4-ghz-frequency-offset-on-chanalyzer-6/3394)
**Author:** [@pierre](https://community.oscium.com/u/pierre)\ **Replies:** 4\ **Last updated:** [January 22, 2024, 4:56pm UTC](https://community.oscium.com/t/2-4-ghz-frequency-offset-on-chanalyzer-6/3394 "2024-01-22T16:56:05Z")
Hi community, I recently used a Wi Spy DBx on the latest Chanalyzer 6 version to quickly verify some chipset RF tools. It appears to me that on the 2.4 GHz band the Chanalyzer is not drawing the center frequency accord… --- ## [Channel Utilization diffrent between Chanalzer 6 and InSSIDer](https://community.oscium.com/t/channel-utilization-diffrent-between-chanalzer-6-and-inssider/3307)
**Author:** [@theitnet](https://community.oscium.com/u/theitnet)\ **Replies:** 1\ **Last updated:** [December 2, 2023, 2:33am UTC](https://community.oscium.com/t/channel-utilization-diffrent-between-chanalzer-6-and-inssider/3307 "2023-12-02T02:33:15Z")
Hello, I bought the Chanalyzer 6 and the Oscium WiPry. Before that I always used the Metageek WiSpy, Edimax AC1750 and InSSIDer Office. I’m currently at an event with over 1000 users and need to monitor the WiFi. I have… --- ## [Legacy License Expiration/No Activation Server Connection](https://community.oscium.com/t/legacy-license-expiration-no-activation-server-connection/3286)
**Author:** [@bcampbell](https://community.oscium.com/u/bcampbell)\ **Replies:** 0\ **Last updated:** [October 31, 2023, 11:03am UTC](https://community.oscium.com/t/legacy-license-expiration-no-activation-server-connection/3286 "2023-10-31T11:03:46Z")
I have a legacy license that I cannot activate with the version that released before expiration of my metacare, how do I activate my key? The software reports the activation server isn’t available and if I try a newer v… --- ## [Unable to open wsx file](https://community.oscium.com/t/unable-to-open-wsx-file/3252)
**Author:** [@wil](https://community.oscium.com/u/wil)\ **Replies:** 0\ **Last updated:** [October 14, 2023, 11:38am UTC](https://community.oscium.com/t/unable-to-open-wsx-file/3252 "2023-10-14T11:38:22Z")
Hi all, I recently surveyed a building that had offices across two floors; one wsx file opens ok and I can interrogate the data and generate a report. However, when I attempt to open the other wsx file, nothing happens. … --- ## [Chanalyzer and locating of interference](https://community.oscium.com/t/chanalyzer-and-locating-of-interference/3249)
**Author:** [@arndt.wandrey1](https://community.oscium.com/u/arndt.wandrey1)\ **Replies:** 0\ **Last updated:** [October 13, 2023, 7:35am UTC](https://community.oscium.com/t/chanalyzer-and-locating-of-interference/3249 "2023-10-13T07:35:11Z")
Does the Chanalyzer 6 have the ability to locate a source of interference like the Chanalyzer 5? This function would help me a lot. I have a customer, a big fair, they have a lot of IOT devices. Often there are sources… --- ## [AP Radio names in Chanalyzer](https://community.oscium.com/t/ap-radio-names-in-chanalyzer/3241)
**Author:** [@williamdaland](https://community.oscium.com/u/williamdaland)\ **Replies:** 0\ **Last updated:** [October 9, 2023, 1:40pm UTC](https://community.oscium.com/t/ap-radio-names-in-chanalyzer/3241 "2023-10-09T13:40:11Z")
Seems the AP Radio name is limited to 15 characters. Which is Problematic for us, as all our APs are named with country, city, building, floor, ap number prefixes. Every AP radio in my list has the same name unfortunate… --- ## [Cant see CleanAir, ReportBuilde,](https://community.oscium.com/t/cant-see-cleanair-reportbuilde/3221)
**Author:** [@bertil.westergren](https://community.oscium.com/u/bertil.westergren)\ **Replies:** 0\ **Last updated:** [September 18, 2023, 11:36am UTC](https://community.oscium.com/t/cant-see-cleanair-reportbuilde/3221 "2023-09-18T11:36:23Z")
Cant see or activate CleanAir, ReportBuilde,with licenskey. --- ## [Bonded channels "bleeding" over to adjacent channels](https://community.oscium.com/t/bonded-channels-bleeding-over-to-adjacent-channels/2719)
**Author:** [@karmait](https://community.oscium.com/u/karmait)\ **Replies:** 1\ **Last updated:** [September 4, 2023, 9:29am UTC](https://community.oscium.com/t/bonded-channels-bleeding-over-to-adjacent-channels/2719 "2023-09-04T09:29:59Z")
Hey guys! Great to be part of this community. I have a question on channel usage, specifically if you find energy “bleeding” over to different channels normal? I use bonded 40 MHz channels. The density view for AP wor… --- ## [Channelyzer couldn‘t active different menu](https://community.oscium.com/t/channelyzer-couldn-t-active-different-menu/3201)
**Author:** [@j.zhou](https://community.oscium.com/u/j.zhou)\ **Replies:** 1\ **Last updated:** [September 4, 2023, 6:17am UTC](https://community.oscium.com/t/channelyzer-couldn-t-active-different-menu/3201 "2023-09-04T06:17:41Z")
Hi all， I couldn’t active different menu form channelyzer 6 with the newest SW and wi-spy-DBx, How to fix it and review each menu like Assessment, Networks, Client… KR, Jack --- ## [Do you have a device the scans the 900 MHz frequency band?](https://community.oscium.com/t/do-you-have-a-device-the-scans-the-900-mhz-frequency-band/260)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 6\ **Last updated:** [June 6, 2023, 11:45am UTC](https://community.oscium.com/t/do-you-have-a-device-the-scans-the-900-mhz-frequency-band/260 "2023-06-06T11:45:52Z")
While we used to sell the Wi-Spy 900x which scanned the 900 MHz frequencies, we completely discontinued its sale and manufacturing due to lack of demand. It will still work with Chanalyzer 5 if you happen to find one in … --- ## [Report Builder not working](https://community.oscium.com/t/report-builder-not-working/3021)
**Author:** [@bvanvelzen](https://community.oscium.com/u/bvanvelzen)\ **Replies:** 1\ **Last updated:** [May 12, 2023, 10:49am UTC](https://community.oscium.com/t/report-builder-not-working/3021 "2023-05-12T10:49:47Z")
Is there a reason that Report Builder won’t work? I can see it starts in the task bar but it won’t show up on my screen. I have a license for the report builder it just won’t show anything. Strange thing I also noticed… --- ## [Full 2.4 frequency noise](https://community.oscium.com/t/full-2-4-frequency-noise/3018)
**Author:** [@cl1](https://community.oscium.com/u/cl1)\ **Replies:** 1\ **Last updated:** [May 11, 2023, 1:09pm UTC](https://community.oscium.com/t/full-2-4-frequency-noise/3018 "2023-05-11T13:09:38Z")
Hi Community I have resently scanned a sports facility on the 2.4 mhz band and found noise that I haven’t seen before. Is there any who have seen noise similar to his ? There is solar panels on top of the building -… --- ## [CAN'T see the utilization threshold](https://community.oscium.com/t/cant-see-the-utilization-threshold/2995)
**Author:** [@gaqin](https://community.oscium.com/u/gaqin)\ **Replies:** 0\ **Last updated:** [April 24, 2023, 7:04am UTC](https://community.oscium.com/t/cant-see-the-utilization-threshold/2995 "2023-04-24T07:04:36Z")
I intalled Chanalyzer in WIN11. the version is 5.14.1.1; but i am not able to see the utilization threshold in GUI. \[Utilization at: dbm\] seems the value is coverd by the characters. and also, any guidelines to adjust … --- ## [Chanalyzer - The network is unreachable](https://community.oscium.com/t/chanalyzer-the-network-is-unreachable/2976)
**Author:** [@mcavalcante](https://community.oscium.com/u/mcavalcante)\ **Replies:** 0\ **Last updated:** [April 13, 2023, 8:41pm UTC](https://community.oscium.com/t/chanalyzer-the-network-is-unreachable/2976 "2023-04-13T20:41:15Z")
Dears, I´ve just installed the newer version of the Chanalyzer software in my machine, a Windows 7 Ultimate, but when a try to log in through this app, I get the error “The network is unreachable”. I´ve tried some tips… --- ## [Wispy DBx after Firmware update: stick incompatible with former Chanalyzer versions](https://community.oscium.com/t/wispy-dbx-after-firmware-update-stick-incompatible-with-former-chanalyzer-versions/2920)
**Author:** [@ckoubek](https://community.oscium.com/u/ckoubek)\ **Replies:** 0\ **Last updated:** [March 8, 2023, 9:09am UTC](https://community.oscium.com/t/wispy-dbx-after-firmware-update-stick-incompatible-with-former-chanalyzer-versions/2920 "2023-03-08T09:09:18Z")
Dear community, I bought a “wispy DBx +chanalyzer” bundle in ~2012, which I barely used during the years, mainly for antenna measurements in FPV flying. Chanalyzer V3.40 worked perfect so far. A couple of days ago I th… --- ## [Wi-Spy 900x Not recognized by Windows 10Pro 64 bit, Wi-Spy 2.4x is recognized in the same USB ports](https://community.oscium.com/t/wi-spy-900x-not-recognized-by-windows-10pro-64-bit-wi-spy-2-4x-is-recognized-in-the-same-usb-ports/2896)
**Author:** [@cliff.kirby](https://community.oscium.com/u/cliff.kirby)\ **Replies:** 0\ **Last updated:** [February 24, 2023, 6:42pm UTC](https://community.oscium.com/t/wi-spy-900x-not-recognized-by-windows-10pro-64-bit-wi-spy-2-4x-is-recognized-in-the-same-usb-ports/2896 "2023-02-24T18:42:20Z")
Wi-Spy 900x Not recognized by Windows 10Pro 64 bit 21H2 corporate to 22H2 personal latest updates as of Feb2023, Wi-Spy 2.4x is recognized in the same USB ports I have a Wi-Spy 900x. Needed it again, so I updated my Met… --- ## [Channalyzer on Mac M2 Processor](https://community.oscium.com/t/channalyzer-on-mac-m2-processor/2687)
**Author:** [@TechStreamlined](https://community.oscium.com/u/TechStreamlined)\ **Replies:** 4\ **Last updated:** [January 27, 2023, 10:47pm UTC](https://community.oscium.com/t/channalyzer-on-mac-m2-processor/2687 "2023-01-27T22:47:35Z")
Hi, Ch-analyzers. To run Chanalyer I’ve been using a 2020 MacBook Pro with a Windows virtual-machine inside of Parallels. It’s been great. I purchased a new Mac with an M2 processor. Windows 11 runs great under Paral… [Next page](https://community.oscium.com/c/products/chanalyzer/9.md?page=1)