# inSSIDer **URL:** https://community.oscium.com/c/products/inssider/11.md [Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md) --- ## [I just paid for MetaGeek Plus, where is my license key for inSSIDer?](https://community.oscium.com/t/i-just-paid-for-metageek-plus-where-is-my-license-key-for-inssider/238)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 0\ **Last updated:** [December 31, 2019, 8:11pm UTC](https://community.oscium.com/t/i-just-paid-for-metageek-plus-where-is-my-license-key-for-inssider/238 "2019-12-31T20:11:07Z")
You can download inSSIDer here and your MetaGeek account credentials to log in (no license keys required!) If you run into any issues, feel free to post them here! --- ## [Is Inssider dead?](https://community.oscium.com/t/is-inssider-dead/3157)
**Author:** [@jeff.roback](https://community.oscium.com/u/jeff.roback)\ **Replies:** 12\ **Last updated:** [June 10, 2026, 3:02am UTC](https://community.oscium.com/t/is-inssider-dead/3157 "2026-06-10T03:02:07Z")
Is Inssider a dead product? It looks like it hasn’t been updated in two years, with no bug fixes and no new features. I get that Tonic is amazing and has new stuff, but it ends up looking like that’s getting all the f… --- ## [InSSIDer closes/crashes while loading](https://community.oscium.com/t/inssider-closes-crashes-while-loading/4802)
**Author:** [@richard.clark\_81](https://community.oscium.com/u/richard.clark_81)\ **Replies:** 1\ **Last updated:** [January 18, 2026, 12:36am UTC](https://community.oscium.com/t/inssider-closes-crashes-while-loading/4802 "2026-01-18T00:36:33Z")
I installed a fresh copy of Windows (25H2, build 26200.7462) from a USB generated with the Creation tool downloaded directly from Microsoft yesterday. InSSIDer installed fine, including allowing me to log in and walking … --- ## [inSSIDer 4 can't "verify your credentials"](https://community.oscium.com/t/inssider-4-cant-verify-your-credentials/4801)
**Author:** [@uimike](https://community.oscium.com/u/uimike)\ **Replies:** 0\ **Last updated:** [January 2, 2026, 9:43am UTC](https://community.oscium.com/t/inssider-4-cant-verify-your-credentials/4801 "2026-01-02T09:43:23Z")
This is a bit strange - license seems ok, I login fine, and then when I open the app I get this message “Sorry, we couldn’t verify your credentials. Please try again.” What might be the reason? (VPN, antivirus are off) … --- ## [How to open pcap file without network adapter?](https://community.oscium.com/t/how-to-open-pcap-file-without-network-adapter/4796)
**Author:** [@mh.droidapp](https://community.oscium.com/u/mh.droidapp)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 9:04pm UTC](https://community.oscium.com/t/how-to-open-pcap-file-without-network-adapter/4796 "2025-12-15T21:04:47Z")
Trying out the new InSSIDer since 10 years ago and much has changed. One thing I don’t have is WiFi on my main computer. I ran InSSIDer on my laptop and exported the .pcap file but when I bring it over to the desktop so … --- ## [inSSIDer plans to support 6Ghz spectrum Wi-Fi 6E?](https://community.oscium.com/t/inssider-plans-to-support-6ghz-spectrum-wi-fi-6e/1690)
**Author:** [@timwomble1](https://community.oscium.com/u/timwomble1)\ **Replies:** 11\ **Last updated:** [October 14, 2025, 9:03am UTC](https://community.oscium.com/t/inssider-plans-to-support-6ghz-spectrum-wi-fi-6e/1690 "2025-10-14T09:03:10Z")
I have the Intel AX210 already installed in my laptop and have pre-ordered the new NETGEAR RAXE500 that should arrive sometime in March 2021. I’m very curious when inSSIDer plans to support the 6Ghz band. --- ## [Can't log in to issider free on Mac or Windows](https://community.oscium.com/t/cant-log-in-to-issider-free-on-mac-or-windows/4768)
**Author:** [@metageek.fvm2t](https://community.oscium.com/u/metageek.fvm2t)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 2:19pm UTC](https://community.oscium.com/t/cant-log-in-to-issider-free-on-mac-or-windows/4768 "2025-07-28T14:19:51Z")
Not long ago (a week ago) I was able to log in to inssider on Windows and MacOS but now not able to on either platform. --- ## [Channels 169 and 173 not shown in channel graphic](https://community.oscium.com/t/channels-169-and-173-not-shown-in-channel-graphic/4697)
**Author:** [@florian.reus](https://community.oscium.com/u/florian.reus)\ **Replies:** 0\ **Last updated:** [May 2, 2025, 1:35pm UTC](https://community.oscium.com/t/channels-169-and-173-not-shown-in-channel-graphic/4697 "2025-05-02T13:35:22Z")
There are devices at 5 GHz channels 169 and 173, but these are not shown in the channel graphix overview. --- ## [InSSIDer for Mac Prereqs and InSSIDer 4 Question](https://community.oscium.com/t/inssider-for-mac-prereqs-and-inssider-4-question/535)
**Author:** [@kevin\_marchant](https://community.oscium.com/u/kevin_marchant)\ **Replies:** 3\ **Last updated:** [March 11, 2025, 8:42pm UTC](https://community.oscium.com/t/inssider-for-mac-prereqs-and-inssider-4-question/535 "2025-03-11T20:42:22Z")
Been using InSSIDer 4 for a number of years and decided to have a look at InSSIDer 5 beta on an old Macbook Air (MacOS 10.13.6). It crashes on launch so I’m guessing the minimum pre-req for MacOS is higher ? The reason… --- ## [How to use a pcap file](https://community.oscium.com/t/how-to-use-a-pcap-file/2313)
**Author:** [@user84](https://community.oscium.com/u/user84)\ **Replies:** 6\ **Last updated:** [February 27, 2025, 9:38pm UTC](https://community.oscium.com/t/how-to-use-a-pcap-file/2313 "2025-02-27T21:38:32Z")
Can inSSIDer playback a saved pcap file? Can the user adjust the playback speed, skip forward or go back? Can the user drill down during playback? During playback I’ve seen a short segment of a recording over several … --- ## [Trouble logging into inSSIDer?](https://community.oscium.com/t/trouble-logging-into-inssider/1236)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 11\ **Last updated:** [February 26, 2025, 3:24pm UTC](https://community.oscium.com/t/trouble-logging-into-inssider/1236 "2025-02-26T15:24:37Z")
If you are experiencing login issues with inSSIDer, please try the following steps and send the resulting log file to support@metageek.com: Download the latest version of inSSIDer here Close inSSIDer Open Command Prom… --- ## [OSX.15 - enabling inSSIDer location services?](https://community.oscium.com/t/osx-15-enabling-inssider-location-services/2447)
**Author:** [@nialltodd](https://community.oscium.com/u/nialltodd)\ **Replies:** 3\ **Last updated:** [October 19, 2024, 2:52pm UTC](https://community.oscium.com/t/osx-15-enabling-inssider-location-services/2447 "2024-10-19T14:52:45Z")
Hi. inSSIDer with OSX.15, should be able to select inSSIDer to enable location services - but, inSSIDer is not there as selectable with location services enabled. Any ideas? Thanks. --- ## [Looking at the different channels in inSSIDer](https://community.oscium.com/t/looking-at-the-different-channels-in-inssider/4573)
**Author:** [@heathbassett](https://community.oscium.com/u/heathbassett)\ **Replies:** 0\ **Last updated:** [February 11, 2025, 5:38pm UTC](https://community.oscium.com/t/looking-at-the-different-channels-in-inssider/4573 "2025-02-11T17:38:20Z")
Hello, ver new to inSSIDer and i have a question. When i am looking at the different channels i see a solid line then an dotted line for the bandwidth. What does this mean? Ths solid line loks like thats the channel the … --- ## [Invitation to the latest (5.5.0.0) beta macOS version](https://community.oscium.com/t/invitation-to-the-latest-5-5-0-0-beta-macos-version/4517)
**Author:** [@pverro](https://community.oscium.com/u/pverro)\ **Replies:** 0\ **Last updated:** [December 22, 2024, 4:37pm UTC](https://community.oscium.com/t/invitation-to-the-latest-5-5-0-0-beta-macos-version/4517 "2024-12-22T16:37:36Z")
Hi, I’m glad to see what inSSIDer is great. I’m running on beta 0.0.4.5 on macOS Sequoia 15.2 and it’s fine. Windows version as some particular features that it will be great to have on my Mac computer. I would like … --- ## [I do not recognise the clients](https://community.oscium.com/t/i-do-not-recognise-the-clients/4443)
**Author:** [@davidtorr](https://community.oscium.com/u/davidtorr)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 5:31am UTC](https://community.oscium.com/t/i-do-not-recognise-the-clients/4443 "2024-10-25T05:31:47Z")
The clients shows devices I have never heard of and they should not be on my network - but none of the devices that are on the network are shown --- ## [Saving to cloud](https://community.oscium.com/t/saving-to-cloud/4430)
**Author:** [@peacecom](https://community.oscium.com/u/peacecom)\ **Replies:** 0\ **Last updated:** [October 11, 2024, 9:21pm UTC](https://community.oscium.com/t/saving-to-cloud/4430 "2024-10-11T21:21:23Z")
I followed the how to on building a site & saving rooms, performed a survey of a 22 fl hotel and none of the results were uploaded. Any have any ideas on recovering (if the tech accidentally deleted)? All help is welcom… --- ## [How to open InSSIDer](https://community.oscium.com/t/how-to-open-inssider/3653)
**Author:** [@sandyjester](https://community.oscium.com/u/sandyjester)\ **Replies:** 0\ **Last updated:** [September 10, 2024, 1:49pm UTC](https://community.oscium.com/t/how-to-open-inssider/3653 "2024-09-10T13:49:34Z")
I downloaded InSSIDer, but my phone says none of my apps can open it… What do I need to open it? --- ## [Overlapping Network in 2.4Ghz](https://community.oscium.com/t/overlapping-network-in-2-4ghz/3646)
**Author:** [@ericlyon9](https://community.oscium.com/u/ericlyon9)\ **Replies:** 1\ **Last updated:** [September 4, 2024, 7:16am UTC](https://community.oscium.com/t/overlapping-network-in-2-4ghz/3646 "2024-09-04T07:16:17Z")
Hello What could I do with this message? I have tried all settings , but the issue occurs . Thanks you for your help --- ## [I can't find the Copy to Clipboard "button" anymore](https://community.oscium.com/t/i-cant-find-the-copy-to-clipboard-button-anymore/3498)
**Author:** [@einar\_flaathe](https://community.oscium.com/u/einar_flaathe)\ **Replies:** 1\ **Last updated:** [May 17, 2024, 12:15pm UTC](https://community.oscium.com/t/i-cant-find-the-copy-to-clipboard-button-anymore/3498 "2024-05-17T12:15:08Z")
I have inSSIDer with MetaGeek Plus Pro 5.5.0.0 Before I could click on the Copy to Clipboard and past into a word document as follows: CLIENT NETWORK PACKETS SIGNAL CHANNEL UTILIZATION DATA RATE RETRY RATE DC:E… --- ## [Just installed inSSider and can't log in](https://community.oscium.com/t/just-installed-inssider-and-cant-log-in/3433)
**Author:** [@jayhanig](https://community.oscium.com/u/jayhanig)\ **Replies:** 0\ **Last updated:** [February 18, 2024, 1:30pm UTC](https://community.oscium.com/t/just-installed-inssider-and-cant-log-in/3433 "2024-02-18T13:30:21Z")
I just installed inSSider (on 2/18/2024) with a fresh download from your website, created an account, and verified the resulting email query. When I cranked up inSSider, I got the log-on screen. I entered my email addr… --- ## [CANNOT ACCESS inSSIDer](https://community.oscium.com/t/cannot-access-inssider/3004)
**Author:** [@dma](https://community.oscium.com/u/dma)\ **Replies:** 15\ **Last updated:** [February 11, 2024, 1:46am UTC](https://community.oscium.com/t/cannot-access-inssider/3004 "2024-02-11T01:46:39Z")
At the end of installation of inssider, it asked me to logon. The logon failed so the installation never completed (no shortcut was created). The error message said, “The network is unreachable”. I do not use Proxy and m… --- ## [Co-channel 4? mesh 3units give 3 named 3 unnamed](https://community.oscium.com/t/co-channel-4-mesh-3units-give-3-named-3-unnamed/3423)
**Author:** [@ano.pinoy](https://community.oscium.com/u/ano.pinoy)\ **Replies:** 0\ **Last updated:** [February 9, 2024, 11:47pm UTC](https://community.oscium.com/t/co-channel-4-mesh-3units-give-3-named-3-unnamed/3423 "2024-02-09T23:47:02Z")
using only ac wifi i see 6 channels on 40 and 2 channels on 44 why only 4 co-channel? why in stable situation wifi not stable? sleeping hours working hours busy hours all reports regular weak signal --- ## [Security Icon a Key what is](https://community.oscium.com/t/security-icon-a-key-what-is/3422)
**Author:** [@seh2000](https://community.oscium.com/u/seh2000)\ **Replies:** 0\ **Last updated:** [February 9, 2024, 12:09pm UTC](https://community.oscium.com/t/security-icon-a-key-what-is/3422 "2024-02-09T12:09:35Z")
Hi, New to inSSIDer, just wonder what the Key icon in the security Column mean? Steen --- ## [Mac Inssider won't download on my iPhone 13](https://community.oscium.com/t/mac-inssider-wont-download-on-my-iphone-13/3359)
**Author:** [@borderboy](https://community.oscium.com/u/borderboy)\ **Replies:** 0\ **Last updated:** [December 16, 2023, 12:42am UTC](https://community.oscium.com/t/mac-inssider-wont-download-on-my-iphone-13/3359 "2023-12-16T00:42:19Z")
Inssider was recommended to me. Have downloaded it 3 times for my iPhone 13 but it won’t open. Appears grey in my download folder. Am I missing something? --- ## [Register License Key InSSIDer](https://community.oscium.com/t/register-license-key-inssider/2697)
**Author:** [@peter.flint](https://community.oscium.com/u/peter.flint)\ **Replies:** 1\ **Last updated:** [November 27, 2023, 3:50am UTC](https://community.oscium.com/t/register-license-key-inssider/2697 "2023-11-27T03:50:25Z")
NewBee I have not used the InSSIDer Office Tool for quite some time and don’t remember what Email Address I used for my initial registration. My first question is - if I register this License key using my personal la… --- ## [Is there any way that I can get a signal strength graph over a long period](https://community.oscium.com/t/is-there-any-way-that-i-can-get-a-signal-strength-graph-over-a-long-period/3321)
**Author:** [@tcliu1990](https://community.oscium.com/u/tcliu1990)\ **Replies:** 0\ **Last updated:** [November 26, 2023, 3:36am UTC](https://community.oscium.com/t/is-there-any-way-that-i-can-get-a-signal-strength-graph-over-a-long-period/3321 "2023-11-26T03:36:02Z")
Hi, I am using inSSIDer to monitor my WIFI signal strength. The signal strength graph only shows the change for most recent time period like 3-4 minutes. Is there a way that I can keep this data to generate a graph over… --- ## [Column resizing](https://community.oscium.com/t/column-resizing/244)
**Author:** [@cdeacon](https://community.oscium.com/u/cdeacon)\ **Replies:** 7\ **Last updated:** [November 14, 2023, 11:33am UTC](https://community.oscium.com/t/column-resizing/244 "2023-11-14T11:33:28Z")
Why can the RADIO column not be resized beyond a certain length? If the AP is name is too long, you can’t see which AP you’re currently connected to. Additionally, you can’t access the EDIT button to rename the AP to a… --- ## [Any updates for inSSIDer for Mac?](https://community.oscium.com/t/any-updates-for-inssider-for-mac/1514)
**Author:** [@steve.poirier](https://community.oscium.com/u/steve.poirier)\ **Replies:** 2\ **Last updated:** [November 13, 2023, 1:56pm UTC](https://community.oscium.com/t/any-updates-for-inssider-for-mac/1514 "2023-11-13T13:56:18Z")
Is there any news on inSSIDer for Mac development? Current beta 0.0.2.14 does not recognise 802.11ax or WPA3. Maybe a universal version that natively supports the new M1 chipset. The current version does seem to work und… --- ## [Inssider setup/startup error](https://community.oscium.com/t/inssider-setup-startup-error/3279)
**Author:** [@eaglewolf1947](https://community.oscium.com/u/eaglewolf1947)\ **Replies:** 0\ **Last updated:** [October 26, 2023, 5:00pm UTC](https://community.oscium.com/t/inssider-setup-startup-error/3279 "2023-10-26T17:00:04Z")
I do not have a proxy I do not even have a VPN ! What is the Problem here ??? --- ## [inSSIDer - WPA3 - Support](https://community.oscium.com/t/inssider-wpa3-support/1213)
**Author:** [@howaniec](https://community.oscium.com/u/howaniec)\ **Replies:** 2\ **Last updated:** [October 24, 2023, 9:48am UTC](https://community.oscium.com/t/inssider-wpa3-support/1213 "2023-10-24T09:48:23Z")
I am using Ver 5.3.19. I noticed that SSID’s with WPA3 Security are being shown as Open Security. Does that mean it is not recognizing WPA3? [Next page](https://community.oscium.com/c/products/inssider/11.md?page=1)