# inSSIDer **URL:** https://community.oscium.com/c/products/inssider/11.md?page=1 [Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md) **Page:** 2 --- ## [Why Network Shape So Wide on hidden Comcast](https://community.oscium.com/t/why-network-shape-so-wide-on-hidden-comcast/3258)
**Author:** [@pdommer](https://community.oscium.com/u/pdommer)\ **Replies:** 3\ **Last updated:** [October 21, 2023, 11:37pm UTC](https://community.oscium.com/t/why-network-shape-so-wide-on-hidden-comcast/3258 "2023-10-21T23:37:55Z")
On the Network Graph I understand a Network Radio is centered above its channel and the amplitude represents its loudness and each channel overlaps its neighbors. However, there’s a hidden network emanating from my Comc… --- ## [Display filter for Networks](https://community.oscium.com/t/display-filter-for-networks/3223)
**Author:** [@dm83052178](https://community.oscium.com/u/dm83052178)\ **Replies:** 0\ **Last updated:** [September 19, 2023, 5:53pm UTC](https://community.oscium.com/t/display-filter-for-networks/3223 "2023-09-19T17:53:59Z")
I am looking to see if there is a display filter that would allow me too only see the AP’s that are not mine I am new to inSSIDer so please be gentle on me. --- ## [View all clients on networks \>255 clients](https://community.oscium.com/t/view-all-clients-on-networks-255-clients/3191)
**Author:** [@radudorurus](https://community.oscium.com/u/radudorurus)\ **Replies:** 0\ **Last updated:** [August 27, 2023, 10:33am UTC](https://community.oscium.com/t/view-all-clients-on-networks-255-clients/3191 "2023-08-27T10:33:16Z")
Hello. I played on the Clients section. I accessed the network clients feature and gave name to all my clients. My network is a /23 topology The IP range is n.n.2.0 - n.n.3.255 with netmask 255.255.254.0. I can see … --- ## [Difference between inSSIDer 4 and 5](https://community.oscium.com/t/difference-between-inssider-4-and-5/2791)
**Author:** [@rfischer56](https://community.oscium.com/u/rfischer56)\ **Replies:** 0\ **Last updated:** [December 1, 2022, 7:23am UTC](https://community.oscium.com/t/difference-between-inssider-4-and-5/2791 "2022-12-01T07:23:20Z")
I have a license for inSSIDer 4. In the meantime, there is the free inSSIDer 5. What are the differences between the two versions? Is it worth moving from 4 to 5? Thanks --- ## [InSSIDer for MacOS Hidden SSIDs](https://community.oscium.com/t/inssider-for-macos-hidden-ssids/1171)
**Author:** [@RBNetEngr](https://community.oscium.com/u/RBNetEngr)\ **Replies:** 1\ **Last updated:** [August 17, 2023, 5:50am UTC](https://community.oscium.com/t/inssider-for-macos-hidden-ssids/1171 "2023-08-17T05:50:48Z")
I just installed InSSIDer for MacOS (Catalina, 10.15.6), and I see that it does not display radios with hidden SSIDs. As a test, I enabled a new SSID, with SSID broadcast enabled, and it showed up on the channel list. I… --- ## [Inssider for Android?](https://community.oscium.com/t/inssider-for-android/3123)
**Author:** [@Ken](https://community.oscium.com/u/Ken)\ **Replies:** 0\ **Last updated:** [July 19, 2023, 3:23pm UTC](https://community.oscium.com/t/inssider-for-android/3123 "2023-07-19T15:23:59Z")
New to inssider. I installed it on my Windows notebook, but I’d like to know if it’s available for Android. Thanks. --- ## [Inable to connect to inssider agent](https://community.oscium.com/t/inable-to-connect-to-inssider-agent/2906)
**Author:** [@keith](https://community.oscium.com/u/keith)\ **Replies:** 5\ **Last updated:** [July 13, 2023, 1:10pm UTC](https://community.oscium.com/t/inable-to-connect-to-inssider-agent/2906 "2023-07-13T13:10:43Z")
I am unable to log in to inssider agent. I get an error on the log in screen which says the network is unreachable. I am not behind a proxy server, I have opened the firewall for inssider agent and I can log in to inss… --- ## [All Networks are not showing](https://community.oscium.com/t/all-networks-are-not-showing/3095)
**Author:** [@becketo](https://community.oscium.com/u/becketo)\ **Replies:** 0\ **Last updated:** [July 1, 2023, 6:53am UTC](https://community.oscium.com/t/all-networks-are-not-showing/3095 "2023-07-01T06:53:14Z")
Hello everyone. I am new here. Initially, I installed "inSSiDER on my first PC. I can see all the networks, including mine. I installed or used “inSSiDER.exe” on a second PC, but I only see my network when I view… --- ## [Security lock color](https://community.oscium.com/t/security-lock-color/3091)
**Author:** [@akrampert](https://community.oscium.com/u/akrampert)\ **Replies:** 0\ **Last updated:** [June 28, 2023, 10:42pm UTC](https://community.oscium.com/t/security-lock-color/3091 "2023-06-28T22:42:52Z")
What does an orange vs a green security lock mean? It list both WPA2 Personal and WPA Personal in the chart yet when I go to that channel data it only lists WPA2 Personal - which is it? --- ## [How is the number of wireless clients determined for some routers?](https://community.oscium.com/t/how-is-the-number-of-wireless-clients-determined-for-some-routers/2850)
**Author:** [@MetaGeekUser101](https://community.oscium.com/u/MetaGeekUser101)\ **Replies:** 2\ **Last updated:** [June 1, 2023, 1:47pm UTC](https://community.oscium.com/t/how-is-the-number-of-wireless-clients-determined-for-some-routers/2850 "2023-06-01T13:47:30Z")
So, it may have been there for a long time, but I only recently noticed it. Inssider (free, ver 5.5) shows the number of clients on SOME routers, including mine. It shows for some of my neighbors’ routers too, but the … --- ## [Cannot log in, “the network is unreachable”](https://community.oscium.com/t/cannot-log-in-the-network-is-unreachable/3034)
**Author:** [@donerightasap](https://community.oscium.com/u/donerightasap)\ **Replies:** 0\ **Last updated:** [May 21, 2023, 2:25am UTC](https://community.oscium.com/t/cannot-log-in-the-network-is-unreachable/3034 "2023-05-21T02:25:44Z")
Running Win7 on this machine. Do not see inSSIDer on my firewall list of programs, so I even turned the firewall off completely, but no luck. Any ideas? --- ## [Show Zigbee in inSSIDer](https://community.oscium.com/t/show-zigbee-in-inssider/2998)
**Author:** [@brandon.rebelpro](https://community.oscium.com/u/brandon.rebelpro)\ **Replies:** 0\ **Last updated:** [April 27, 2023, 3:44am UTC](https://community.oscium.com/t/show-zigbee-in-inssider/2998 "2023-04-27T03:44:40Z")
Channelyzer used to have the ability to see zigbee channels with my wi-spy. Is there any ability to enable Zigbee resolution in this version of the app? --- ## [Two radios appearing in single-band router](https://community.oscium.com/t/two-radios-appearing-in-single-band-router/2705)
**Author:** [@alihashmi43](https://community.oscium.com/u/alihashmi43)\ **Replies:** 1\ **Last updated:** [April 8, 2023, 8:27pm UTC](https://community.oscium.com/t/two-radios-appearing-in-single-band-router/2705 "2023-04-08T20:27:45Z")
Hi, I am seeing two radios in inSSIDer in my single-band wifi router / Modem which is operating in 2.4GHz frequency and two channels (9, 11) in the channel column. The MAC address 10:10:81:83:E0:40 is unknown to me. Can… --- ## [InSSider downloader blocked](https://community.oscium.com/t/inssider-downloader-blocked/2967)
**Author:** [@Alba](https://community.oscium.com/u/Alba)\ **Replies:** 0\ **Last updated:** [April 8, 2023, 10:59am UTC](https://community.oscium.com/t/inssider-downloader-blocked/2967 "2023-04-08T10:59:06Z")
Trying to download latest Windows version of InSSider 5.5.1 but it is blocked as being unsafe by Malwarebytes Browser Guard “due toi a suspicious download”. Is this a false block? --- ## [Can Not Create Snapshots](https://community.oscium.com/t/can-not-create-snapshots/2934)
**Author:** [@rknudsen](https://community.oscium.com/u/rknudsen)\ **Replies:** 0\ **Last updated:** [March 15, 2023, 7:51pm UTC](https://community.oscium.com/t/can-not-create-snapshots/2934 "2023-03-15T19:51:26Z")
Hello All I’m running a paid version of Insidder. The dashboard is greyed out and I am not able to create snapshots (nothing is starred but I cant do that either Thank you --- ## [New installation of inSSIDer 5.5.0 not finding any networks](https://community.oscium.com/t/new-installation-of-inssider-5-5-0-not-finding-any-networks/2861)
**Author:** [@mds2u](https://community.oscium.com/u/mds2u)\ **Replies:** 2\ **Last updated:** [February 6, 2023, 7:14pm UTC](https://community.oscium.com/t/new-installation-of-inssider-5-5-0-not-finding-any-networks/2861 "2023-02-06T19:14:53Z")
Just installed the new InSSIDer on my HP running WIN11. I’m running an order version on a WIN10 machine. It starts and shows that it’s scanning, but it’s never getting beyond that. The little message at the bottom cha… --- ## [Inssider Beta MAC fails to start](https://community.oscium.com/t/inssider-beta-mac-fails-to-start/648)
**Author:** [@mgrabow](https://community.oscium.com/u/mgrabow)\ **Replies:** 4\ **Last updated:** [January 24, 2023, 8:12am UTC](https://community.oscium.com/t/inssider-beta-mac-fails-to-start/648 "2023-01-24T08:12:51Z")
Just installed INSSIDER on my Macbook Pro running HIGH SIERRA 10.13.6. It started the first time asking for my email address and password, but they failed to start with the usual “Ignore, Report, try again” prompt from … --- ## [Sort Channels by numeric value instead of alphabetically](https://community.oscium.com/t/sort-channels-by-numeric-value-instead-of-alphabetically/2784)
**Author:** [@SpeedyRocketman](https://community.oscium.com/u/SpeedyRocketman)\ **Replies:** 0\ **Last updated:** [November 28, 2022, 3:50pm UTC](https://community.oscium.com/t/sort-channels-by-numeric-value-instead-of-alphabetically/2784 "2022-11-28T15:50:04Z")
I wish there was a way to sort the channels displayed in the Network screen numerically instead of alphabetically. e.g. Channel 11 comes after channel 10 instead of currently after channel 1 --- ## [Error 404 when selecting network](https://community.oscium.com/t/error-404-when-selecting-network/2324)
**Author:** [@lromigh](https://community.oscium.com/u/lromigh)\ **Replies:** 4\ **Last updated:** [November 14, 2022, 10:56am UTC](https://community.oscium.com/t/error-404-when-selecting-network/2324 "2022-11-14T10:56:55Z")
I cannot select the latest Network, but I can select the others. When I select the lastest network in my.metageek.com/snapshots/sites I get a 404 error message Update: It seems to be related to the number of snapshot… --- ## [Wireless network access remotely](https://community.oscium.com/t/wireless-network-access-remotely/2701)
**Author:** [@raul.duranmedina](https://community.oscium.com/u/raul.duranmedina)\ **Replies:** 0\ **Last updated:** [September 28, 2022, 7:31pm UTC](https://community.oscium.com/t/wireless-network-access-remotely/2701 "2022-09-28T19:31:34Z")
Can we use inSSIDer to access and analyze the wireless network remotely? Thank you --- ## [SnapShots do not show all WiFi AP's](https://community.oscium.com/t/snapshots-do-not-show-all-wifi-aps/2654)
**Author:** [@wifinirvana](https://community.oscium.com/u/wifinirvana)\ **Replies:** 2\ **Last updated:** [September 9, 2022, 12:04pm UTC](https://community.oscium.com/t/snapshots-do-not-show-all-wifi-aps/2654 "2022-09-09T12:04:36Z")
When taking a SnapShot, it only shows 1 of 2 AP’s (each with their own SSID) active on my network. How do I get the inSSIDer tool to show the 2nd WiFi AP which has a strong signal. --- ## [Unable to verify credentials](https://community.oscium.com/t/unable-to-verify-credentials/2572)
**Author:** [@nev.wain](https://community.oscium.com/u/nev.wain)\ **Replies:** 0\ **Last updated:** [June 20, 2022, 11:15am UTC](https://community.oscium.com/t/unable-to-verify-credentials/2572 "2022-06-20T11:15:13Z")
Hello Windows 10 user. I have just subscribed to Metageek Pro and attempted to open inSSIDer. I get the ‘unable to verify your credentials’ message when attempting to login to inSSIDer. I have seen a previous message… --- ## [5G band not showing at all](https://community.oscium.com/t/5g-band-not-showing-at-all/2568)
**Author:** [@lyuming2007](https://community.oscium.com/u/lyuming2007)\ **Replies:** 0\ **Last updated:** [June 17, 2022, 7:58pm UTC](https://community.oscium.com/t/5g-band-not-showing-at-all/2568 "2022-06-17T19:58:11Z")
I have xfinity XB3 gateway, dual band, 2.4g and 5g, 2.4g info shows, but no 5g at all. Any particular reason? --- ## [Error at the start of inSSIDer](https://community.oscium.com/t/error-at-the-start-of-inssider/2561)
**Author:** [@soundtrackspotify](https://community.oscium.com/u/soundtrackspotify)\ **Replies:** 1\ **Last updated:** [June 16, 2022, 9:25pm UTC](https://community.oscium.com/t/error-at-the-start-of-inssider/2561 "2022-06-16T21:25:42Z")
i have an error when trying to login --- ## [Inssider access](https://community.oscium.com/t/inssider-access/2564)
**Author:** [@tamnet](https://community.oscium.com/u/tamnet)\ **Replies:** 0\ **Last updated:** [June 16, 2022, 1:27pm UTC](https://community.oscium.com/t/inssider-access/2564 "2022-06-16T13:27:33Z")
Why am I asked to login to my account just to use the program? That’s self-defeating. If I have network problems I’m not going to be able to login in anywhere. --- ## [3 questions about coverage and reporting on a school site survey](https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496)
**Author:** [@ahosea3-tech](https://community.oscium.com/u/ahosea3-tech)\ **Replies:** 1\ **Last updated:** [May 6, 2022, 10:02pm UTC](https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496 "2022-05-06T22:02:59Z")
A school with 28 rooms needs wifi coverage for 150 K-8 students with 100 Chromebooks. The kids bring in their phones as well. I visited the school after hours for a coverage survey yesterday. As I connected to differe… --- ## [New to inSSIDer Plus 5.5.0.0 - question about AC1750 usb adapter](https://community.oscium.com/t/new-to-inssider-plus-5-5-0-0-question-about-ac1750-usb-adapter/2489)
**Author:** [@ahosea3-tech](https://community.oscium.com/u/ahosea3-tech)\ **Replies:** 2\ **Last updated:** [May 5, 2022, 12:16pm UTC](https://community.oscium.com/t/new-to-inssider-plus-5-5-0-0-question-about-ac1750-usb-adapter/2489 "2022-05-05T12:16:37Z")
I am a 30+ year IT pro, but new to the nuances of inSSIDer+ (hereafter called I+). Before I launch I+, I can wirelessly connect to the internet using my new AC1750 usb adapter. After launching, I+ shows “reconfiguring… --- ## [Could not verify credentials](https://community.oscium.com/t/could-not-verify-credentials/2493)
**Author:** [@shootermcgavins](https://community.oscium.com/u/shootermcgavins)\ **Replies:** 2\ **Last updated:** [May 2, 2022, 11:45pm UTC](https://community.oscium.com/t/could-not-verify-credentials/2493 "2022-05-02T23:45:19Z")
I’m able to login to account, but not via the app, this MacOS, I’ve previously used it fine but now I cannot login. I’ve reset password back and forth, and still not able to login to the app, please advise, thanks? --- ## [Cannot loggin, "the network is unreachable"](https://community.oscium.com/t/cannot-loggin-the-network-is-unreachable/2230)
**Author:** [@user26](https://community.oscium.com/u/user26)\ **Replies:** 4\ **Last updated:** [April 15, 2022, 6:47am UTC](https://community.oscium.com/t/cannot-loggin-the-network-is-unreachable/2230 "2022-04-15T06:47:34Z")
Snipaste\_2021-11-08\_10-21-56|675x500 My network is working fine and no proxy. I try --enableLogging things and inSSIDerTrace file is not exists. version:5.5.0 Thanks --- ## [Where can I buy an inSSIDer 4 license?](https://community.oscium.com/t/where-can-i-buy-an-inssider-4-license/234)
**Author:** [@casey](https://community.oscium.com/u/casey)\ **Replies:** 2\ **Last updated:** [April 14, 2022, 3:55pm UTC](https://community.oscium.com/t/where-can-i-buy-an-inssider-4-license/234 "2022-04-14T15:55:40Z")
As of June 2017, we have discontinued the inSSIDer 4 product. For more details, check out our inSSIDer 4 End Of Life blog post. inSSIDer for free is the replacement for inSSIDer 4 - You can download inSSIDer here and us… [Previous page](https://community.oscium.com/c/products/inssider/11.md) [Next page](https://community.oscium.com/c/products/inssider/11.md?page=2)