# Uncategorized

**URL:** https://community.oscium.com/c/uncategorized/1.md

[Latest](https://community.oscium.com/latest.md) · [Categories](https://community.oscium.com/categories.md)

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## [👋 Welcome to the Oscium Community!](https://community.oscium.com/t/welcome-to-the-oscium-community/8)

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**Author:** [@system](https://community.oscium.com/u/system)\
**Replies:** 0\
**Last updated:** [September 12, 2018, 2:21pm UTC](https://community.oscium.com/t/welcome-to-the-oscium-community/8 "2018-09-12T14:21:51Z")

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This is the place for people who love great WiFi (and really, who doesn’t?) In the Oscium Community, you’ll find tips and tricks for setting up an awesome WiFi network, whether it’s in your home or at work, and for k…

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## [Metageek application crashing when launching](https://community.oscium.com/t/metageek-application-crashing-when-launching/4808)

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**Author:** [@ccbolf](https://community.oscium.com/u/ccbolf)\
**Replies:** 2\
**Last updated:** [September 4, 2026, 11:35am UTC](https://community.oscium.com/t/metageek-application-crashing-when-launching/4808 "2026-09-04T11:35:45Z")

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I have a surface pro 9 with Windows 11, fresh install. I installed the Metageek application. These are the two errors I get each time. .NET Runtime Application: MetaGeek App.exe Framework Version: v4.0.30319 Descri…

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## [Vodafone Super Router 6E - unable to change channel](https://community.oscium.com/t/vodafone-super-router-6e-unable-to-change-channel/4800)

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**Author:** [@oily\_fingers](https://community.oscium.com/u/oily_fingers)\
**Replies:** 0\
**Last updated:** [January 1, 2026, 5:29pm UTC](https://community.oscium.com/t/vodafone-super-router-6e-unable-to-change-channel/4800 "2026-01-01T17:29:21Z")

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Hello, I’ve just changed Vodafone Broadband package and I’ve beensent a “Super Wi-Fi 6 E wireless router. Try as I might to manually change the channel, I can’t. I’ve got their app - rubbish and I can get into the route…

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## [Having 2 routers](https://community.oscium.com/t/having-2-routers/4799)

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**Author:** [@knjus6134](https://community.oscium.com/u/knjus6134)\
**Replies:** 0\
**Last updated:** [January 1, 2026, 12:50am UTC](https://community.oscium.com/t/having-2-routers/4799 "2026-01-01T00:50:14Z")

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i wanna get a new router and keep my old router i don’t want to turn it into an access point because the old router is upstairs and i want the new router downstairs in my room and the only way i can really get an etherne…

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## [Can't find dark mode on InnSSIDER win11](https://community.oscium.com/t/cant-find-dark-mode-on-innssider-win11/4792)

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**Author:** [@rickhantz](https://community.oscium.com/u/rickhantz)\
**Replies:** 1\
**Last updated:** [December 14, 2025, 3:01pm UTC](https://community.oscium.com/t/cant-find-dark-mode-on-innssider-win11/4792 "2025-12-14T15:01:31Z")

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Just installed. Can’t find how to set dark mode. I can hardly read the screen it’s so bright. I have very light sensitive eyes.

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## [inSSIDer for Android](https://community.oscium.com/t/inssider-for-android/4783)

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**Author:** [@kenneth.eyestone](https://community.oscium.com/u/kenneth.eyestone)\
**Replies:** 0\
**Last updated:** [October 1, 2025, 10:55am UTC](https://community.oscium.com/t/inssider-for-android/4783 "2025-10-01T10:55:47Z")

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Will there be an Android version of inSSIDer?

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## [Chanalyzer not letting me log in](https://community.oscium.com/t/chanalyzer-not-letting-me-log-in/4782)

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**Author:** [@wparrott](https://community.oscium.com/u/wparrott)\
**Replies:** 0\
**Last updated:** [September 30, 2025, 2:09pm UTC](https://community.oscium.com/t/chanalyzer-not-letting-me-log-in/4782 "2025-09-30T14:09:15Z")

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I am not able to get Chanalyzer/Metageek to let me log in. it says unable to verify credentials. It has been 4+ months since I last used it.

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## [inSSIDer 5.5.0 "No WiFi Adapter" on Windows 11](https://community.oscium.com/t/inssider-5-5-0-no-wifi-adapter-on-windows-11/4778)

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**Author:** [@spee](https://community.oscium.com/u/spee)\
**Replies:** 0\
**Last updated:** [August 31, 2025, 1:39am UTC](https://community.oscium.com/t/inssider-5-5-0-no-wifi-adapter-on-windows-11/4778 "2025-08-31T01:39:49Z")

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I installed inSSIDer 5.5.0 on Windows 11 and it shows “Connected Devices: No WiFi Adapter” and displays “Intializing” for eternity. I am typing this post while on WiFi. Anyone has any suggestions?

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## [This computer (running inSSIDer) as network client](https://community.oscium.com/t/this-computer-running-inssider-as-network-client/4777)

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**Author:** [@r.g.weemhoff](https://community.oscium.com/u/r.g.weemhoff)\
**Replies:** 0\
**Last updated:** [August 29, 2025, 4:45pm UTC](https://community.oscium.com/t/this-computer-running-inssider-as-network-client/4777 "2025-08-29T16:45:59Z")

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is it normal I don’t see the computer running inSSIDer as a network client? I have an (quite old) Lenovo W541 with Intel(R) Dual Band Wireless-AC 7260 and I wonder if it is too old? BTW, when I hit “GET WIFI ADAPTER” I …

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## [How to Detect Hidden WiFi Congestion from Silent IoT Devices?](https://community.oscium.com/t/how-to-detect-hidden-wifi-congestion-from-silent-iot-devices/4764)

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**Author:** [@tisabib](https://community.oscium.com/u/tisabib)\
**Replies:** 0\
**Last updated:** [July 27, 2025, 12:02pm UTC](https://community.oscium.com/t/how-to-detect-hidden-wifi-congestion-from-silent-iot-devices/4764 "2025-07-27T12:02:10Z")

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Hello I am running into an odd issue at a client site where several smart devices and IoT panels seem to be causing WiFi slowdowns but there’s no obvious interference / channel overlap. :slightly\_smiling\_face: The devi…

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## [DingDong Metageek - Can't Change eMail Address](https://community.oscium.com/t/dingdong-metageek-cant-change-email-address/4750)

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**Author:** [@bznet](https://community.oscium.com/u/bznet)\
**Replies:** 0\
**Last updated:** [June 28, 2025, 9:35pm UTC](https://community.oscium.com/t/dingdong-metageek-cant-change-email-address/4750 "2025-06-28T21:35:27Z")

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Received a product license code but now my eMail address has changed. Any tech savvy company would have a mechanism to update the account eMail address on-line. But NOT these guys. I can only put them into the Neanderth…

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## [5Ghz Configuration Mismatch](https://community.oscium.com/t/5ghz-configuration-mismatch/4744)

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**Author:** [@dean.khor](https://community.oscium.com/u/dean.khor)\
**Replies:** 1\
**Last updated:** [June 23, 2025, 2:24pm UTC](https://community.oscium.com/t/5ghz-configuration-mismatch/4744 "2025-06-23T14:24:44Z")

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Hi, can I check why message " 2.4Ghz and 5Ghz Configuration Mismatch" existing in performance observation dashboard. But I checked my router and AP both are aligned with similar channel and bandwidth.

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## [Chanalyzer 5 renewal needed](https://community.oscium.com/t/chanalyzer-5-renewal-needed/4735)

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**Author:** [@pennbilling](https://community.oscium.com/u/pennbilling)\
**Replies:** 1\
**Last updated:** [June 14, 2025, 4:42pm UTC](https://community.oscium.com/t/chanalyzer-5-renewal-needed/4735 "2025-06-14T16:42:54Z")

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Good morning! We have a Chanalyzer 5 subscription that I am attempting to renew. It shows a renewal date of 6/3/2024, and I have updated the credit card information, but I don’t see a “do it” button. heh. Thank you, …

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## ["No WiFi Adapter"](https://community.oscium.com/t/no-wifi-adapter/4721)

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**Author:** [@LKing](https://community.oscium.com/u/LKing)\
**Replies:** 1\
**Last updated:** [May 18, 2025, 7:51pm UTC](https://community.oscium.com/t/no-wifi-adapter/4721 "2025-05-18T19:51:37Z")

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New install of inSSIDer, ver 5.5.0 on old laptop with current Windows 11. Worked fine for two days, now when I start up inSSIDer will not complete initialization with error message “No WiFi Adapter.” All other apts conn…

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## [Why I am getting this error?](https://community.oscium.com/t/why-i-am-getting-this-error/4592)

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**Author:** [@nemoyen](https://community.oscium.com/u/nemoyen)\
**Replies:** 1\
**Last updated:** [February 26, 2025, 3:38pm UTC](https://community.oscium.com/t/why-i-am-getting-this-error/4592 "2025-02-26T15:38:29Z")

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Hello I recently posted a query on this forum, But now it is showing this error- “ Our automated spam filter, Akismet, has temporarily hidden your post Optimizing inSSIDer for Real-Time Interference Detection for rev…

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## [TP-Link Archer T9UH version 3?](https://community.oscium.com/t/tp-link-archer-t9uh-version-3/1388)

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**Author:** [@ITAdmin](https://community.oscium.com/u/ITAdmin)\
**Replies:** 5\
**Last updated:** [October 31, 2024, 4:27pm UTC](https://community.oscium.com/t/tp-link-archer-t9uh-version-3/1388 "2024-10-31T16:27:34Z")

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I am a SF Bay Area based computer consultant and have been in New Zealand since January, through the Covid-19 lock-down and will be here for a while yet. I want to analyze wifi on my laptop as I move around the countr…

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## [How to Troubleshoot Wi-Fi Interference in a Small Office Setting](https://community.oscium.com/t/how-to-troubleshoot-wi-fi-interference-in-a-small-office-setting/3631)

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**Author:** [@jennyjaamesss](https://community.oscium.com/u/jennyjaamesss)\
**Replies:** 2\
**Last updated:** [August 29, 2024, 3:31pm UTC](https://community.oscium.com/t/how-to-troubleshoot-wi-fi-interference-in-a-small-office-setting/3631 "2024-08-29T15:31:11Z")

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Hello guys! :wave: We have been having variable Wi-Fi service lately, with frequent drops and sluggish speeds, and I’m attempting to identify the cause of the problem. Our workplace is rather modest, with roughly ten s…

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## [How to Optimize Wi-Fi Performance in a Busy Office Environment?](https://community.oscium.com/t/how-to-optimize-wi-fi-performance-in-a-busy-office-environment/3603)

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**Author:** [@jennyjaamesss](https://community.oscium.com/u/jennyjaamesss)\
**Replies:** 0\
**Last updated:** [July 28, 2024, 4:10am UTC](https://community.oscium.com/t/how-to-optimize-wi-fi-performance-in-a-busy-office-environment/3603 "2024-07-28T04:10:52Z")

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Hey guys! :blush: I Need some advice on optimizing Wi-Fi performance in a busy office environment. We have around 50 employees, and we are experiencing intermittent connectivity issues, slow speeds, and occasional drops…

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## [About Chanalyzer 6 copy all data or graphs and paste them into another application for reporting](https://community.oscium.com/t/about-chanalyzer-6-copy-all-data-or-graphs-and-paste-them-into-another-application-for-reporting/3581)

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**Author:** [@wise.force.tw](https://community.oscium.com/u/wise.force.tw)\
**Replies:** 2\
**Last updated:** [July 27, 2024, 12:14pm UTC](https://community.oscium.com/t/about-chanalyzer-6-copy-all-data-or-graphs-and-paste-them-into-another-application-for-reporting/3581 "2024-07-27T12:14:42Z")

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hi all About the copy data or graphs function of chanalyzer 6 (plz check attached jpeg), which software/application could pasted for reporting? Thank you Chris

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## [inSSIDer on Windows 7 Pro](https://community.oscium.com/t/inssider-on-windows-7-pro/3552)

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**Author:** [@lomo.22mail](https://community.oscium.com/u/lomo.22mail)\
**Replies:** 0\
**Last updated:** [June 13, 2024, 3:19pm UTC](https://community.oscium.com/t/inssider-on-windows-7-pro/3552 "2024-06-13T15:19:41Z")

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Downloaded latest version of inSSIder. I had to take ownership of destination folder and also did an unlock of that folder before inSSIDer would install mostly however the shortcut would not install. I ran repeatedly a…

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## [InSSIDer channel differes from extender config](https://community.oscium.com/t/inssider-channel-differes-from-extender-config/732)

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**Author:** [@handsomedanny](https://community.oscium.com/u/handsomedanny)\
**Replies:** 5\
**Last updated:** [April 5, 2024, 7:50am UTC](https://community.oscium.com/t/inssider-channel-differes-from-extender-config/732 "2024-04-05T07:50:17Z")

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Hi, please say someone can help me. I’ve been working on this all day and I’m about to lose it at this stage. I’ve been reconfiging my router and extenders, I’ve got my main router on SSID Channel 11, and all my extend…

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## [Inssider on macos and M2 Pro not showing channel 13 and sometimes also chanel 52?](https://community.oscium.com/t/inssider-on-macos-and-m2-pro-not-showing-channel-13-and-sometimes-also-chanel-52/3489)

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**Author:** [@dovla0178](https://community.oscium.com/u/dovla0178)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 6:00pm UTC](https://community.oscium.com/t/inssider-on-macos-and-m2-pro-not-showing-channel-13-and-sometimes-also-chanel-52/3489 "2024-04-04T18:00:13Z")

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Hi, Might be that I am doing something wrong, my inssider for mac is behaving very weird. due to channel reservation by my neighbors (usually channel 1, 6 and 11), I moved my SSID to channel 13 with narrow band 20Mhz, …

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## [Wi-Fi signal confusion!](https://community.oscium.com/t/wi-fi-signal-confusion/3464)

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**Author:** [@jrg685](https://community.oscium.com/u/jrg685)\
**Replies:** 0\
**Last updated:** [March 13, 2024, 3:18am UTC](https://community.oscium.com/t/wi-fi-signal-confusion/3464 "2024-03-13T03:18:36Z")

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My WiFi signal strength is showing -112dBm but works fine while streaming. I thought if the signal was higher than -80 it should not be working??

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## [Network unreachable error last 48 hours](https://community.oscium.com/t/network-unreachable-error-last-48-hours/3265)

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**Author:** [@clem](https://community.oscium.com/u/clem)\
**Replies:** 8\
**Last updated:** [January 16, 2024, 9:42am UTC](https://community.oscium.com/t/network-unreachable-error-last-48-hours/3265 "2024-01-16T09:42:36Z")

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Last 48 hours I haven’t been able to login to inSSIDer. I enter my login details but get the error “The network is unreachable. Please check your connection and/or proxy settings” so I’m not getting to the authenticatio…

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## [Cannalyzer crashing](https://community.oscium.com/t/cannalyzer-crashing/3314)

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**Author:** [@alfred.lang](https://community.oscium.com/u/alfred.lang)\
**Replies:** 7\
**Last updated:** [December 22, 2023, 6:00am UTC](https://community.oscium.com/t/cannalyzer-crashing/3314 "2023-12-22T06:00:32Z")

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Hello! I need support! I have purchased Cannalyzer 6 with Oscium Clarity. After installing the software, Cannalyzer 6 keeps crashing after searching for compatible hardware without success. The programme freezes complet…

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## [How to deactivate wifi completely from HP Printer](https://community.oscium.com/t/how-to-deactivate-wifi-completely-from-hp-printer/3270)

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**Author:** [@lindaorreaso](https://community.oscium.com/u/lindaorreaso)\
**Replies:** 1\
**Last updated:** [October 30, 2023, 9:37pm UTC](https://community.oscium.com/t/how-to-deactivate-wifi-completely-from-hp-printer/3270 "2023-10-30T21:37:37Z")

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Hi I am electrosensitive - feel ill when near wifi. On our new HP Printer we have deactivated the wifi, wifi direct and yet it is still blasting wifi - wifi report shows Wifi On - FAIL, the wifi antenna shows ‘Not conn…

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## [Configuration dismatch](https://community.oscium.com/t/configuration-dismatch/3272)

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**Author:** [@boonyi317](https://community.oscium.com/u/boonyi317)\
**Replies:** 0\
**Last updated:** [October 24, 2023, 9:36am UTC](https://community.oscium.com/t/configuration-dismatch/3272 "2023-10-24T09:36:57Z")

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## [How to install and utilize inSSIDer on iPad](https://community.oscium.com/t/how-to-install-and-utilize-inssider-on-ipad/3246)

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**Author:** [@ALClevesc](https://community.oscium.com/u/ALClevesc)\
**Replies:** 0\
**Last updated:** [October 11, 2023, 5:12pm UTC](https://community.oscium.com/t/how-to-install-and-utilize-inssider-on-ipad/3246 "2023-10-11T17:12:55Z")

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I downloaded the app. However I see no path forward on how to install, initialize and utilize the inSSIDer app on the iPad

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## [Numbers of clients not showing](https://community.oscium.com/t/numbers-of-clients-not-showing/3214)

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**Author:** [@acc\_pearlyn](https://community.oscium.com/u/acc_pearlyn)\
**Replies:** 0\
**Last updated:** [September 15, 2023, 1:35am UTC](https://community.oscium.com/t/numbers-of-clients-not-showing/3214 "2023-09-15T01:35:05Z")

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Hi, I am curious to find out how people log into the network when I cannot see the number of clients appearing in inSSIDer.In the “last seen” column I can see the status is “Now” but in the clients column some SSIDs wit…

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## [InSSIDer doesn't make sense](https://community.oscium.com/t/inssider-doesnt-make-sense/3154)

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**Author:** [@pbblackler](https://community.oscium.com/u/pbblackler)\
**Replies:** 1\
**Last updated:** [September 4, 2023, 7:31am UTC](https://community.oscium.com/t/inssider-doesnt-make-sense/3154 "2023-09-04T07:31:36Z")

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I am by no means tech savvy…so I’m kinda in over my head trying to figure out why I have good signal strength on my WiFi yet very poor performance. Step one was to run InSSIDer. Step two get confused. The visual of InSSI…

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