# 3 questions about coverage and reporting on a school site survey

**URL:** <https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496>\
**Category:** inSSIDer\
**Created:** [May 5, 2022, 1:45pm UTC](https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496 "2022-05-05T13:45:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ahosea3-tech](https://avatars.discourse-cdn.com/v4/letter/a/b5ac83/32.png) [@ahosea3-tech](https://community.oscium.com/u/ahosea3-tech)\
**Post date:** [May 5, 2022, 1:45pm UTC](https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496/1 "2022-05-05T13:45:35Z")

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A school with 28 rooms needs wifi coverage for 150 K-8 students with 100 Chromebooks. The kids bring in their phones as well. I visited the school after hours for a coverage survey yesterday.

1. As I connected to different Unifi access points during a site survey at a school taking snapshots, I found that inSSIDer continued to show readings for the previously connected Unifi UAP-AC-PRO AP. My signal noise kept getting worse, at which point I saw that inSSIDer was reporting on my connection to the first AP, now down the hallway and behind a concrete wall. I found that my wifi adapter would not roam and connect to the closest AP; we solved that problem by adding new SSIDs and assigning to only 1 AP. As I traveled from room to room, I connected to the SSID physically nearest me. (Later, I found that [Nirsoft.net](http://Nirsoft.net) has a utility called WifiInfoView, which is supposed to enable me to connect to different APs on demand. I will try that on another day.) Forum posts from a google search indicated that this is normal behavior. Is that experience the same as yours?

2. I could not refresh inSSIDer on demand, to reflect my signal strength to the new AP in the new room. The “All Networks” view showed me connected to the previous SSID. I accomplished what I needed by exiting the software, counting to 5 and relaunching. Is there any other way to reload or refresh the readings within the software?

3. How can I report from the snapshots I took with my inSSIDer and Plus subscription? I am not seeing any report capabilities at [my.metageek.com](http://my.metageek.com), nor any way to export the data. Any advice is appreciated.

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**Author:** ![casey](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/casey/32/68_2.png) [@casey](https://community.oscium.com/u/casey)\
**Post date:** [May 6, 2022, 10:02pm UTC](https://community.oscium.com/t/3-questions-about-coverage-and-reporting-on-a-school-site-survey/2496/2 "2022-05-06T22:02:59Z")

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Hello [ahosea3-tech](https://community.oscium.com/u/ahosea3-tech),

Unfortunately we do not have any advanced reporting features or capabilities available from [my.metageek.com](http://my.metageek.com) or inSSIDer with MetaGeek Plus at this time, but this is on our radar.

The best software for advanced reporting would be Chanalyzer + Wi-Spy DBx. See also:  
[How to use the Report Builder Accessory](https://support.metageek.com/hc/en-us/articles/202026540-How-to-use-the-Report-Builder-Accessory?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo0NjkxMTIsInVzZXJfaWQiOjU4ODk1MTMxNDExNDMsInRpY2tldF9pZCI6ODA5ODUsImNoYW5uZWxfaWQiOjYzLCJ0eXBlIjoiU0VBUkNIIiwiZXhwIjoxNjU0NDY0MzY2fQ.YMH2HljnaEOXd_aEk79ZNGoEE3UA0-6AVvRvzMYUmTA)

You can get a standalone copy of Chanalyzer [here](https://shop.metageek.com/products/chanalyzer-with-report-builder) for **$499** and a Wi-Spy DBx [here](https://shop.metageek.com/products/wi-spy-dbx) for **$500**.

> I found that my wifi adapter would not roam and connect to the closest AP; we solved that problem by adding new SSIDs and assigning to only 1 AP. […] Forum posts from a google search indicated that this is normal behavior. Is that experience the same as yours?

Yes, unfortunately roaming behavior is dictated by the client and not always seamless. I recommend strategically placing your APs on the best channels as possible as discussed more [in this guide here](https://www.metageek.com/training/resources/design-dual-band-wifi/). It may also be a good idea to disable lower data rates like 1 and 2 Mbps to ensure slow and far away clients are not allow to maintain connection with the radio, as discussed more [here](https://www.metageek.com/training/resources/access-points-support-legacy/).

> I could not refresh inSSIDer on demand, to reflect my signal strength to the new AP in the new room. The “All Networks” view showed me connected to the previous SSID. I accomplished what I needed by exiting the software, counting to 5 and relaunching. Is there any other way to reload or refresh the readings within the software?

A hard refresh is another thing on our to-do list for inSSIDer! I will be sure to pass your feedback to our product owner.
