# How to move Channelizer to a new computer

**URL:** <https://community.oscium.com/t/how-to-move-channelizer-to-a-new-computer/1913>\
**Category:** Chanalyzer\
**Created:** [May 11, 2021, 10:22pm UTC](https://community.oscium.com/t/how-to-move-channelizer-to-a-new-computer/1913 "2021-05-11T22:22:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bruce.blais](https://avatars.discourse-cdn.com/v4/letter/b/cdc98d/32.png) [@bruce.blais](https://community.oscium.com/u/bruce.blais)\
**Post date:** [May 11, 2021, 10:22pm UTC](https://community.oscium.com/t/how-to-move-channelizer-to-a-new-computer/1913/1 "2021-05-11T22:22:59Z")

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My notebook was given a new profile by IT for security purposes and Channelizer no longer runs. I get an error message indicating a file is missing. IT says the original installation is tied to the old profile and I need to reinstall. I have the installation file but do not recall my license key. Do I need the key to reinstall?

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**Author:** ![casey](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/casey/32/68_2.png) [@casey](https://community.oscium.com/u/casey)\
**Post date:** [May 11, 2021, 10:39pm UTC](https://community.oscium.com/t/how-to-move-channelizer-to-a-new-computer/1913/2 "2021-05-11T22:39:03Z")

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Hi [bruce.blais](https://community.oscium.com/u/bruce.blais),

Yes, eventually you will need the license key to reinstall on a new machine. Remember that you can activate up to 5 machines with one license key of MetaGeek software. You can manage your license activations (and a lot of other stuff) via your MetaGeek account [here](https://my.metageek.com/login). If your key is registered to a different email, please reach out to [support@metageek.com](mailto:support@metageek.com) to reassign the key to a new email.

It sounds like the missing file might be a separate issue though. Can you see if this slightly older version of Chanalyzer [here](http://files.metageek.com/downloads/archives/Chanalyzer_5/Chanalyzer%20Installer%205.10.1.13.msi) installs without error? You may have to uninstall the current version of Chanalyzer first…
