# InSSIDer won't even launch on Mac **URL:** \ **Category:** inSSIDer\ **Created:** [April 25, 2020, 5:11pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714 "2020-04-25T17:11:23Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![metageek](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@metageek](https://community.oscium.com/u/metageek)\ **Post date:** [April 25, 2020, 5:11pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/1 "2020-04-25T17:11:23Z")
I just registered and downloaded inSSIDer for my Mac. The installation was nice and simple. However, the app won’t run. It crashes on launch. I’m not impressed. ---
**Author:** ![raj\_mo\_d](https://avatars.discourse-cdn.com/v4/letter/r/76d3ee/32.png) [@raj\_mo\_d](https://community.oscium.com/u/raj_mo_d)\ **Post date:** [April 27, 2020, 12:33pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/2 "2020-04-27T12:33:29Z")
I agree- this is happening consistently for me on two mac osx 10.12.6 sierra machines with the following in the crash reporter: Crashed Thread: 0 tid\_307 Dispatch queue: com.apple.main-thread Exception Type: EXC\_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Application Specific Information: \*\*\* Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘-[CLLocationManager requestAlwaysAuthorization]: unrecognized selector sent to instance 0x608002626ee0’ abort() called terminating with uncaught exception of type NSException Application Specific Backtrace 1: 0 CoreFoundation 0x00007fffad00ab3b \_\_exceptionPreprocess + 171 1 libobjc.A.dylib 0x00007fffc22941da objc\_exception\_throw + 48 2 CoreFoundation 0x00007fffad08b514 -[NSObject(NSObject) doesNotRecognizeSelector:] + 132 3 CoreFoundation 0x00007fffacf7d703 _ **forwarding** _ + 1059 4 CoreFoundation 0x00007fffacf7d258 \_CF\_forwarding\_prep\_0 + 120 5 ??? 0x000000010a0a988e 0x0 + 4463433870 6 inSSIDer 0x00000001027b2603 mono\_jit\_runtime\_invoke + 1571 7 inSSIDer 0x00000001028edd77 mono\_runtime\_invoke\_checked + 135 8 inSSIDer 0x00000001028f6e59 mono\_runtime\_try\_invoke\_array + 2313 9 inSSIDer 0x000000010287b852 ves\_icall\_InternalInvoke + 626 10 ??? 0x0000000103e7e4e2 0x0 + 4360496354 11 ??? 0x0000000108ae75bb 0x0 + 4440618427 Thread 0 Crashed:: tid\_307 Dispatch queue: com.apple.main-thread 0 libsystem\_kernel.dylib 0x00007fffc2cf7d42 \_\_pthread\_kill + 10 1 libsystem\_pthread.dylib 0x00007fffc2de5457 pthread\_kill + 90 2 libsystem\_c.dylib 0x00007fffc2c5d4bb \_\_abort + 140 3 libsystem\_c.dylib 0x00007fffc2c5d42f abort + 144 4 libc++abi.dylib 0x00007fffc176294a abort\_message + 266 5 libc++abi.dylib 0x00007fffc1787c2f default\_terminate\_handler() + 267 6 libobjc.A.dylib 0x00007fffc229633e \_objc\_terminate() + 103 7 libc++abi.dylib 0x00007fffc1784d49 std::\_\_terminate(void (\*)()) + 8 8 libc++abi.dylib 0x00007fffc17847be \_\_cxa\_throw + 121 9 libobjc.A.dylib 0x00007fffc2294303 objc\_exception\_throw + 345 10 com.apple.CoreFoundation 0x00007fffad08b514 -[NSObject(NSObject) doesNotRecognizeSelector:] + 132 11 com.apple.CoreFoundation 0x00007fffacf7d703 _ **forwarding** _ + 1059 12 com.apple.CoreFoundation 0x00007fffacf7d258 \_CF\_forwarding\_prep\_0 + 120 13 ??? 0x000000010a0a988e 0 + 4463433870 14 com.metageek.inSSIDer 0x00000001027b2603 mono\_jit\_runtime\_invoke + 1571 15 com.metageek.inSSIDer 0x00000001028edd77 mono\_runtime\_invoke\_checked + 135 16 com.metageek.inSSIDer 0x00000001028f6e59 mono\_runtime\_try\_invoke\_array + 2313 17 com.metageek.inSSIDer 0x000000010287b852 ves\_icall\_InternalInvoke + 626 18 ??? 0x0000000103e7e4e2 0 + 4360496354 19 ??? 0x0000000108ae75bb 0 + 4440618427 ---
**Author:** ![casey](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/casey/32/68_2.png) [@casey](https://community.oscium.com/u/casey)\ **Post date:** [April 27, 2020, 6:16pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/3 "2020-04-27T18:16:45Z")
Hello, ~~Unfortunately the beta version of inSSIDer has only been tested on macOS 10.14 or later. You would need to either update to Mojave or Catalina, or purchase a copy of our legacy version of inSSIDer [here](https://shop.metageek.com/products/inssider-office), which supports older macOS versions.~~ UPDATE: Our engineering team has released a new beta version of inSSIDer that appears to work with macOS 10.12 and 10.13 (Sierra and High Sierra). It can be downloaded [here](https://metageek.link/inssider-5-mac-release-folder/inSSIDer-HighSierra.dmg). ---
**Author:** ![jabbott](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/jabbott/32/271_2.png) [@jabbott](https://community.oscium.com/u/jabbott)\ **Post date:** [May 7, 2020, 2:24pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/4 "2020-05-07T14:24:54Z")
Same problem here. I was forced to upgrade my older version of InSSIDer because it wasn’t compatible with the never version of Mac OS (10.13) but this version won’t run either because I need 10.14. It seems like you have built a product that no one will be able to trust will run for more than a year. ☹ ---
**Author:** ![gershenz](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gershenz](https://community.oscium.com/u/gershenz)\ **Post date:** [August 10, 2020, 7:36am UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/5 "2020-08-10T07:36:39Z")
@casey - The downloaded file (dmg) cannot be opened. It fails with “Image not recognized” ---
**Author:** ![casey](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/casey/32/68_2.png) [@casey](https://community.oscium.com/u/casey)\ **Post date:** [August 10, 2020, 8:40pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/6 "2020-08-10T20:40:45Z")
Hello, Hmm, this image is opening fine on my machine… Can you try downloading the installer [here](https://metageek.link/inssider-5-mac-release-folder/inSSIDer-HighSierra.dmg) from a different internet browser and see if that helps? For reference, the .DMG file is about 20.6 MB. You will want to make sure your file is this size to ensure the download completed properly. ---
**Author:** ![gershenz](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gershenz](https://community.oscium.com/u/gershenz)\ **Post date:** [August 11, 2020, 7:13am UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/7 "2020-08-11T07:13:18Z")
Hey, MD5 (inSSIDer-HighSierra.dmg) = bfce1b637ceef7f7553b49d350481855 inSSIDer-HighSierra.dmg: bzip2 compressed data, block size = 100k #\> hdiutil attach inSSIDer-HighSierra.dmg hdiutil: attach failed - image not recognized #\> uname -a Darwin Ilias-MBP 17.7.0 Darwin Kernel Version 17.7.0: Sun Dec 1 19:19:56 PST 2019; root:xnu-4570.71.63~1/RELEASE\_X86\_64 x86\_64 ---
**Author:** ![rekowsed](https://avatars.discourse-cdn.com/v4/letter/r/51bf81/32.png) [@rekowsed](https://community.oscium.com/u/rekowsed)\ **Post date:** [November 9, 2020, 1:55pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/8 "2020-11-09T13:55:44Z")
Thanks. This version worked on my macOS High Sierra (v 10.13.6). It would have been nice to see it available (and save hours of putzing) with the other beta download accessed via the inSSIDer page. ---
**Author:** ![vanessa](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/vanessa/32/30_2.png) [@vanessa](https://community.oscium.com/u/vanessa)\ **Post date:** [November 10, 2020, 5:11pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/9 "2020-11-10T17:11:30Z")
I am so sorry about that @rekowsed! You are totally right, we need to update that page to include this version as well. I will make sure to get that on our list to do very soon. ---
**Author:** ![ray](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@ray](https://community.oscium.com/u/ray)\ **Post date:** [December 13, 2020, 6:46am UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/10 "2020-12-13T06:46:50Z")
Hate to tell you that it is still not showing up on your page. Just clicked the only Mac download button and it sent the wrong version. ---
**Author:** ![vanessa](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/vanessa/32/30_2.png) [@vanessa](https://community.oscium.com/u/vanessa)\ **Post date:** [December 14, 2020, 11:35pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/11 "2020-12-14T23:35:35Z")
Thanks for letting me know @ray! I will try to get this updated in the next couple of days ---
**Author:** ![vanessa](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/vanessa/32/30_2.png) [@vanessa](https://community.oscium.com/u/vanessa)\ **Post date:** [December 21, 2020, 8:17pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/12 "2020-12-21T20:17:40Z")
I have updated the download link with a new installer. This version should work on High Sierra through Catalina. We don’t have support for Big Sur yet. ---
**Author:** ![Massimo](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/massimo/32/616_2.png) [@Massimo](https://community.oscium.com/u/Massimo)\ **Post date:** [April 11, 2021, 7:47pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/13 "2021-04-11T19:47:28Z")
Hi Vanessa, probably you already know but I want to inform that inSSIDer Beta version 0.0.4.5 is correctly working on my macOS Big Sur 11.2.3. My system is a MacBook Pro (Retina, 15-inch, Mid 2015). Regards Massimo ---
**Author:** ![vanessa](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/vanessa/32/30_2.png) [@vanessa](https://community.oscium.com/u/vanessa)\ **Post date:** [April 12, 2021, 3:29pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/14 "2021-04-12T15:29:20Z")
Hi Massimo, Thank you very much for posting. I forgot to update this topic after our last release. I am glad to hear that the version is working for you on Big Sur now! Thanks, Vanessa ---
**Author:** ![kg1](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/kg1/32/680_2.png) [@kg1](https://community.oscium.com/u/kg1)\ **Post date:** [June 10, 2021, 4:48pm UTC](https://community.oscium.com/t/inssider-wont-even-launch-on-mac/714/15 "2021-06-10T16:48:53Z")
Also working correctly\* on my Catalina installation. (\* except for a glitch that I am about to inquire about!). KG