# Metacare expired for chanalyzer

**URL:** <https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724>\
**Category:** Chanalyzer\
**Created:** [October 19, 2022, 6:41pm UTC](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724 "2022-10-19T18:41:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vtalpis](https://avatars.discourse-cdn.com/v4/letter/v/4af34b/32.png) [@vtalpis](https://community.oscium.com/u/vtalpis)\
**Post date:** [October 19, 2022, 6:41pm UTC](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724/1 "2022-10-19T18:41:44Z")

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I opened chanalyzer and red warning shows on top Warning Metacare expired but documentation said that I can use chanalyzer if I don’t have metacare but I don’t have access to new update. Ok I want to use the version that works with my key. but when I open chanalyzer Wi-Spy os grey and can’t make chanalyzer works.  
Could you help?

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**Author:** ![casey](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/casey/32/68_2.png) [@casey](https://community.oscium.com/u/casey)\
**Post date:** [October 20, 2022, 6:26pm UTC](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724/2 "2022-10-20T18:26:15Z")

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Hi Veaceslav,

Sorry to hear about the troubles! Can you uninstall and reinstall using 5.14 [here](https://metageek-desktop.nyc3.digitaloceanspaces.com/downloads/archives/Chanalyzer_5/Chanalyzer-Installer-5.14.0.17.msi) and let me know if that helps?

If not, does the Wi-Spy show up in Device Manager?

Here are the steps to check:

1. Open the **Device Manager** by clicking on the Start button, typing Device Manager, and pressing enter.
2. In the Device Manager, find the **Human Interface Devices** group, and expand it.
3. The Wi-Spy will be listed as an HID-compliant device in the list. Try plugging in the Wi-Spy and see if an HID-compliant device appears or disappears when you unplug the Wi-Spy.

If you have a Wi-Spy DBx, could you possibly try using a different Mini-USB cable?

Let me know if this helps!

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**Author:** ![vtalpis](https://avatars.discourse-cdn.com/v4/letter/v/4af34b/32.png) [@vtalpis](https://community.oscium.com/u/vtalpis)\
**Post date:** [October 21, 2022, 11:08pm UTC](https://community.oscium.com/t/metacare-expired-for-chanalyzer/2724/3 "2022-10-21T23:08:10Z")

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I 'm good casey.  
Thank you