# Software will not download

**URL:** <https://community.oscium.com/t/software-will-not-download/1788>\
**Category:** Chanalyzer\
**Created:** [March 7, 2021, 7:06pm UTC](https://community.oscium.com/t/software-will-not-download/1788 "2021-03-07T19:06:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![femunson](https://avatars.discourse-cdn.com/v4/letter/f/4af34b/32.png) [@femunson](https://community.oscium.com/u/femunson)\
**Post date:** [March 7, 2021, 7:06pm UTC](https://community.oscium.com/t/software-will-not-download/1788/1 "2021-03-07T19:06:34Z")

</div>

i cant download the software for Channalyzer or EYE P.A. I just get a bunch of garbled text

---

<div class="post-metadata">

**Author:** ![Joel](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.oscium.com/joel/32/515_2.png) [@Joel](https://community.oscium.com/u/Joel)\
**Post date:** [March 8, 2021, 3:56pm UTC](https://community.oscium.com/t/software-will-not-download/1788/2 "2021-03-08T15:56:28Z")

</div>

Hey @femunson! Sorry to hear about the trouble. A couple of us tried it in Google Chrome (macOS) just now, and the download won’t start, so there is definetely a problem. We will get it fixed right away.

In the meantime, I was able to download the software using an alternate web browser, in my case, Safari. Do you have an alternate web browser you can try while we get things fixed?